DevOps Engineer – Observability & Platform Reliability

Location: Lisbon

Time Type: Full time

Job Description

DevOps Engineer – Observability & Platform Reliability

This role bridges operational reporting, observability, and DevOps automation, supporting platform reliability across Amadeus systems. You will maintain and evolve SQL‑based operational reporting while progressively transitioning toward core DevOps responsibilities, including CI/CD, infrastructure automation, and monitoring.

Ideal for a mid‑level engineer with strong data, observability, and operations foundations who wants to grow into modern DevOps practices.

Key Responsibilities

• Maintain and optimise SQL queries for operational reporting, performance analysis, and incident investigation.
• Analyse and transform data from multiple systems using SQL and scripting.
• Build and maintain dashboards in Elasticsearch/Kibana to support monitoring, observability, and root‑cause analysis.
• Support DevOps observability by improving log parsing, data quality, and query performance.
• Collaborate with DevOps, engineering, and operations teams to improve service stability and data accessibility.
• Gradually take on DevOps responsibilities, including CI/CD pipelines, automation, and cloud platforms.
• Troubleshoot system issues, perform root‑cause analysis, and recommend workflow improvements.
• Contribute to cross‑team initiatives and knowledge sharing.

About You

• 5–10 years’ experience in DevOps, operations, or data‑focused roles.
• Strong hands‑on SQL skills and experience with operational or analytical databases.
• Experience with Elasticsearch and Kibana (or similar platforms).
• Familiarity with DevOps fundamentals (CI/CD, deployments, infrastructure concepts).
• Scripting skills (Python, Bash, or PowerShell) and Linux command‑line experience.
• Exposure to cloud platforms, IaC, or monitoring tools is a plus.
• Collaborative mindset and strong English communication skills.

What we can offer you:

• 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

• 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

• 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

• 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

• 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

• 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.