Software development and support
Location: Fes, Fez-Meknès, ma
Company Description
ALTEN MOROCCO, a subsidiary of the world leader in engineering and technology consulting, was established in 2008 and is now present in Fes, Rabat, Tetouan, and Casablanca. With over 2,200 employees, ALTEN Morocco aims to reach a Center of Excellence of 3,300 engineers by the end of 2027. Today, it stands as a strategic player in supporting the professional development of engineers.
Our mission: To meet the technological ambitions of our clients — leading international companies — in the automotive, rail, R&D, IT, telecommunications, and media sectors.
Joining ALTEN Morocco means becoming part of a high-performance ecosystem and benefiting from:
• A personalized and evolving career path
• An ambitious skills development policy
• A stimulating, collaborative, and meaningful work environment
Job Description
Software support and development (Client specific tools)
Our responsability as Alten team is to take the necessary actions to ensure the normal operation of web applications assigned by the client and contribute the development of existing and new solutions.
Following this, the consultant on this roll will have the missions below:
Proactive Incident Resolution on ticketing tools (approximately 20% of the activity, with priority 0 for the client):
- User assistance
- Bug and error correction
Developing Client-Requested Evolutions on AVL Concerto:
- Specification validation
- Workload analysis and planning
- Development and testing of new solutions
- Project deployment on client servers (using standard libraries and SVN)
Technical Documentation Writing
Generating and Documenting Internal Feedback
Escalating Technical Information to the project manager for client-side negotiations on quality and deadline
Qualifications
Bac +5 en informatique ou équivalent
Prerequests :
- PHP Full-stack web developper
- Programming lanquages and frameworks : PHP, JAVASCRIPT, jQuery, AJAX, CSS, Bootstrap4,HTML
- Databases: MySQL, phpMyAdmin
- Versionning tools : Git/Gitub
- Software architecture: MVC Model
- Powershell
Compétence qui sont un + pour le poste
- Experience with PHP Frameworks (Symfony, LARAVEL)
- Experience with JAVASCRIPT Frontend Frameworks (Angular/React)
- Experience with IT support
- Experience in a direct client contact position
- Knowledge of Excel-VBA
Management skills
- Meeting animation et Reporting
- Synthesis & Root Cause analysis
- KPIs creation and monitoring
- Workload management
Languages : (high users and clients interaction)
- French and English fluent/writing and communication skills
Soft-Skills :(high users and clients interaction)
- Very good communication and client relationship management
- Technical and scientific curiosity
- Teamwork
- Analytical and synthesis skills
- Autonomy
- Orgonized
- Precise
- Initiative-taking
-Flexibility to change
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