Professional Services Engineer - Taiwan

Location: Taiwan (TW)

Experience Level: Intermediate

Description

Who we are:

Allot is an industry leader in network security and visibility. A global growing company in cyber-security with a strong Tier1 customer base. We embrace an Agile way of working, priding ourselves on being fast, diverse and dynamic. We are real team players who are ready to go the extra mile to succeed. We believe that anyone can make an impact and together our team spirit makes all the difference. This is your opportunity to develop, professionally and personally

What we’re looking for:

Based in Taiwan, The Professional Services Engineer has a crucial role to the success of the company. He/she will work closely with Allot’s partners, customers, peers, Product Management, Pre-sales, solution architecture and R&D to deliver Allot solutions to CSP in the region on time with quality.

What you’ll do:

• Responsible for deploying Allot’s products at our customers
• Responsible for execution of proof of concepts, trials and demos
• Deliver on-site technical training to partners and customers
• Perform installations and upgrades, as well as Interoperability Testing (IoT)
• Create technical documents including ATP (Acceptance Test Plan) and MOPs (Method of Procedure)
• Stage systems offered to customers in the lab to verify the required functionality
• Serve as technical leader in front of customers and partners

Requirements

What you should have:

• At least 5+ years relevant hands-on experience for Tier 1 communication service provider
• Solid technical telecommunications knowledge for mobile packet core network (3G/4G/5G), fixed network and cable networks
• Proven hands-on network knowledge and experience for TCP/IP networks, Routing, Switching, Firewalls, packet sniffing/capture and traffic generation
• Cyber Security knowledge and hands on for network security & end point security – experience with Tier 1 CSP cyber security deployment will be a great advantage
• Linux system administration & operation knowledge and solid hands-on experience with script skills
• Experience with virtualization (e.g., VMware, OpenStack and KVM)
• DPI knowledge with hands-on experience – an advantage
• Data analytics skills and hands-on for different databases and Business Intelligence
• System integration experience (such as Diameter, Radius and DCHP etc)
• Excellent communication skills
• Service oriented
• Self-learner - different kinds of training will be provided as well

Travel:

Mainly support customers in Taiwan (other customers in APAC region as well) and some travel in APAC region may be required