Field Service Engineer

Location: Makati City

Time Type: Full time

Job Description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Execute selected service of our 360º service portfolio on standard products.

Job Description

• Responsible for executing maintenance and minor repairs on standard products at customer site.

• Investigate and resolve technical problems on standard products at customer site.

• Preparation of the service job to execute/resolve at the shortest possible time.

• Follow up on actions and promises made to customers.

• Write service report on site and get it signed by the customer.

• Update service execution IT system with relevant information.

• Report unsafe practices, incidents and work for continuous improvement.

• Capture Installed Base on site and communicate sales opportunities to sales organization.

• Proactive recommendation to customers for purchase of spares.

• Execute service in our Service Centers if required.

• Must have a valid driver's license

• Must have computer knowledge (MS Office) and mechanical experience

• Preferably with experience with Alfa Laval's Thermal and Separation equipment

• Automation, Electrical and/or Electronic background is a plus.

• Willing to be relocated to Visayas/Mindanao, if needed

What You Know

• At least 3 - 5 years' experience in repairing and maintenance services of industrial machinery/equipment.
• Having electrical or automation background but like to work with mechanical work is a plus.
• Having hand on experience with heat exchanges, separator, decanter is a plus.
• Strong analytical thinking and trouble shooting skills.

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).