Technical Lead

Location: Riyadh, Riyadh Province, Saudi Arabia

Department: Application Development

Workplace: remote

Employment Type: full

Description

Lead the technical design, development, and implementation of solutions.

Translate business requirements into scalable technical architectures and solutions.

Configure and develop applications using JavaScript, Glide APIs, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, and Script Includes.

Design and implement integrations using REST/SOAP APIs, IntegrationHub, MID Server, OAuth, SSO, and other integration technologies.

Provide technical expertise across modules, with strong focus on ITSM, CMDB/CSDM, Integrations, and Platform Development.

Lead technical activities throughout the full implementation lifecycle, including design, development, testing, deployment, and production support.

Conduct code reviews, enforce development standards, and ensure best practices are followed.

Troubleshoot complex technical, performance, and integration issues.

Mentor and provide technical guidance to developers and consultants.

Participate in customer workshops, solution demonstrations, PoCs, and presales activities.

Prepare technical documentation, estimates, solution designs, and implementation plans.

Identify technical risks and recommend appropriate solutions and mitigation strategies.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
5+ years of experience, including significant hands-on development experience.
Experience leading the technical delivery of implementation projects.
Strong knowledge of platform architecture and development.
Advanced JavaScript and scripting experience.
Strong understanding of REST/SOAP APIs, IntegrationHub, MID Server, and enterprise integrations.
Good understanding of CMDB, CSDM, data models, security, and access controls.
Experience with Agile/Scrum delivery methodologies.
Strong troubleshooting and analytical skills.
Strong communication and customer-facing capabilities.
Ability to lead developers while remaining hands-on technically.

Preferred Certifications

Certified System Administrator (CSA) — strongly preferred
Certified Application Developer (CAD)
Relevant Certified Implementation Specialist (CIS) certifications
Certified Technical Architect (CTA) — highly desirable for senior candidates

Preferred Experience

Experience working for a consulting partner or systems integrator.
Experience delivering large enterprise or government implementations.
Experience with multi-module programs.
Experience designing integrations with complex enterprise environments.
Experience with upgrades, platform governance, and technical health assessments.
Experience supporting presales, RFP responses, technical estimations, and solution demonstrations.