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Managed Services Solutions Manager

Bangkok
Azure AWS Kubernetes Terraform Grafana Prometheus ITIL
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Description

Managed Services Solutions Manager

Location: Bangkok

Time Type: Full time

Job Description

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

Design and deliver secure, scalable cloud architectures across Azure and AWS.
Lead and coordinate P1/P2 incident response (24/7), driving quick, effective resolutions.
Collaborate with DevOps, Security, and Infra teams to ensure reliability, compliance, and cost efficiency.

Job Description

  • Design and deliver secure, scalable cloud solutions across Azure and AWS platforms
  • Lead and coordinate P1/P2 incident responses (24/7), ensuring quick resolution
  • Collaborate closely with DevOps, Security, and Infra teams to resolve and prevent issues
  • Own communication with internal and external stakeholders during critical incidents
  • Ensure accurate incident logging, categorization, RCA documentation, and preventive actions
  • Maintain architectural governance, compliance, observability, and cost optimization
  • Champion best practices in IAM, monitoring, and secure infrastructure automation

Qualifications:

  • Education: Bachelor’s or master’s degree in computer science, Engineering, or related field
  • Certification (Required): Azure Solutions Architect Expert
  • Certifications (Preferred): AWS / GCP / Kubernetes-related
  • Experience:
    • 10+ years in IT/Cloud architecture and operations
    • 5+ years in cloud architecture, solution delivery, or technical presales
  • Technical Skills:
    • Deep experience with Azure and AWS, Kubernetes, and Infrastructure as Code (Terraform)
    • Strong CI/CD knowledge and implementation
    • Proficient in IAM, cloud security, compliance, and observability tools (e.g., Grafana, Prometheus)
    • Working knowledge of ITIL or ITSM frameworks in enterprise-scale environments

Recruiter

Kanchisar Dunmai (กัญญ์ชิสา ดันไหม)
AIS
AIS

0 applies

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