IT Engineer, Oracle

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

Airwallex IT Operations is the first port of call for employees when they need help or have an issue with technology. We’re a friendly and helpful team, happy to greet our new hires on their first day, help employees with technical support, and manage our hardware and fleet of laptops across all of our global offices. We provide services across our service desk, over chat, and face to face and zoom in our core offices.

What you’ll do

You'll be responsible for the management, maintenance, and enhancement of our finance systems. This person will be primarily focused on Oracle Fusion development, administration and support, as well as administrating and integrating additional Oracle finance products and integrating with other tools including but not limited to Concur, Pigment, various tax systems, and multi vendor payment solutions. This person will also oversee the integration processes between different systems to ensure seamless data flow and reporting capabilities, and provide subject matter expertise representing Airwallex to third-party vendors.

Responsibilities:

1. Manage, administer, and support finance systems including Oracle Fusion ERP, other Oracle finance products, Concur, Pigment, and various tax and payment systems

2. Primary technical support and escalation point-of-contact for Oracle Fusion ERP technical issues within Airwallex

3. Support and drive the configuration efforts of finance systems to meet business requirements, providing strong partnership and consulting to our finance team

4. Oversee and optimize the integration on low-code platform(s) between different finance systems to ensure efficient and accurate data flow and reporting

5. Collaborate with finance and IT departments to identify system requirements, improvements, and customizations

6. Implement system updates, upgrades, and patches in coordination with IT and vendors to ensure the finance systems are up-to-date, secure, and reliable.

7. Provide ‘voice of the customer’ feedback to help drive improvements and constant improvements to our finance systems

8. Troubleshoot and resolve system issues, providing technical support to end-users as needed and ensuring minimal disruption to business operations.

9. Develop and maintain documentation for system processes, configurations, and user guides - clear, simple and easy to understand

10. Conduct training sessions for finance and relevant teams to ensure effective use of finance systems.

11. Communicate with many different users and stakeholders across multiple cultures and time zones, in-person, over video conference, and written text.

12. Quickly understand and action financial system needs from different international jurisdictions 

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

1. Bachelor’s degree in Information Technology, Computer Science, Finance, or a related field.

2. Strong written and verbal English communication skills

3. Proven experience managing finance systems such as Oracle Fusion ERP - Procurement and Finance Module, Concur, Pigment, and various tax and payment systems.

4. Proven experience in Oracle Fusion ERP project deployment or consulting engagements

5. Strong understanding of finance and procurement processes and requirements.

6. Experience with complex system integration and data migration projects.

7. Excellent problem-solving skills and the ability to troubleshoot system issues.

8. Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.

9. Ability to write excellent and easy to understand written documentation in articles, wikis and internal user guides, for technical and non-technical audiences

10. Self-motivated with the ability to work independently and autonomously in a fast-paced environment.

11. Ability to translate complex finance requests into system architecture in standard ways that can be easily understood by others (i.e. code can be reviewed by third-party support vendors or other team members)

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.