Project Manager

Job Description:

WE’RE LOOKING FOR A PROJECT MANAGER

Location: Fort Erie, ON

Airbus Helicopters Canada’s Programs Department is responsible for acquisition, completion, maintenance, repair and delivery of helicopters to its Canadian and global customers. Our goal is: To create and sustain a reliable customer experience in order to drive customer loyalty. The Project Manager is encouraged to make outstanding efforts to establish, implement and supervise activities associated with aircraft completion, maintenance and repair in accordance with Airbus Helicopters Procedures. The Project Manager will coordinate all involved departments; establish, supervise and revise schedules and budgets; track and lead changes; support the writing of contracts and manage their execution; assess and handle risks. Strong (internal and external) communication, efficient time management and prioritization, leadership skills and personal engagement are key to success in this role. 

MAIN RESPONSIBILITIES

Project Team Management 

• Partner with various team members to bring the project to completion on schedule, on budget and on quality. (OTD, Financial Performance, Customer Satisfaction)

• Communication with internal and external stakeholders

• Conduct contract review meetings for new aircraft completions

• Document/update program risks, mitigate and monitor their impacts throughout project life cycle

• Translate the executed contracts into internal statements of work, control revisions, and manage changes

• Understand and manage schedule and budget related to the project 

• Evaluate and challenge productivity targets and results

Customer Management 

• Guide customer through the aircraft acquisition and completion process

• Focus on customer experience and manage-to-contract

• Make the customer feel welcome by listening and understanding the customer.

• Educate and advise the customer

• Lead difficult and sensitive situations with finesse

• Ensure customer satisfaction

Scheduling and Planning 

• Responsible for developing the completions schedule for the assigned projects

• Continuous monitoring of project progress. Track project timelines on a weekly basis and update with actual start/finish dates. Define counter measures and recovery schedules with the team to maintain the customer delivery date

• Provide inputs to the department's production schedule and workload planning

• Make schedule adjustments based on changing project requirements

• Keep project team, customer and leadership informed on changing project requirements

Project Budgeting and Project Control

• Develop project budgets with inputs from functional departments in MS Excel and MS Access Database

• Verify inputs from functional departments using actuals from previous similar projects

• Check overall validity of budget inputs

• Adjust budget based on change orders (see contract management)

• Track Cost Performance Indicator (CPI)

R&D and Project Management 

• Prepare business cases for new engineering development projects

• Prepare Customer Quotes for new STC development work

• Monitor project progress and budget

Contract Management 

• Early involvement in the offer/proposal/sales phase

• Support sales and offer teams with technical advice, e.g. configuration, compatibility etc.

• Full ownership of contract from early in the process all the way through completion

• Conduct (Pre-)Contract Review meetings with the Project Team to confirm configuration, identify and mitigate project risks

• Real-time and accurate tracking of contractual changes, i.e. change order management reflected in schedule and budget adjustments

EDUCATION & JOB REQUIREMENTS 

Education:

• University Degree in Business Administration, Operations Management, Finance, Engineering or a related field.

• Project/Program Management Certification

Experience:

• 5 years of experience in aerospace project management including aircraft completions, maintenance and repair, or equivalent

• Knowledgeable in Transport Canada regulations

• Financial experience for budgeting purposes

• Technical experience to comprehend technical data packages

Knowledge, Skills, Demonstrated Capabilities:

• Ability to communicate effectively in writing and verbally

• Proactive in identifying risks & appropriate mitigations.

• Able to take initiative

• Excellent organizational skills; able to prioritize work and meet deadlines

• Ability to travel both domestically and internationally when required

• Able to communicate effectively both written and verbal

• Ability to handle high-stress situations and while maintaining performance of daily activities

• Fast learner and adapter

• Be a great teammate: Humility, Hunger for Success, Smartness

• Ability to gain respect through performance

• Ability to capture and interpret relevant data and information

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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