Analytics Manager – Client Delivery
Location: Gurugram, Haryana, India
Department: Customer Success
About AiDASH
AiDASH is an enterprise AI company and the leading provider of vegetation risk intelligence for electric utilities. Powered by proprietary VegetationAI™ technology, AiDASH delivers a unified remote grid inspection and monitoring platform that uses a SatelliteFirst approach to identify and address vegetation and other threats to the grid. With a prevention-first strategy to mitigate wildfire risk and minimize storm impacts, AiDASH helps more than 140 utilities reduce costs, improve reliability, and lower liability across their networks. AiDASH exists to safeguard critical utility infrastructure and secure the future of humanAIty™. Learn more at www.aidash.com.
We are a Series C growth company backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.” We are also proud to be one of the few software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”. Deloitte Technology Fast 500™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024.
Join us in Securing Tomorrow!
As an analytics manager – client delivery, you will lead and coach a high-performing analytics team responsible for delivering high-quality, scalable analytical outputs for global electric utility customers. This is a hands-on people leadership role with a strong emphasis on execution, cross-functional collaboration, and continuous innovation in how analytics is delivered.
You will manage a team of ~8–10 analysts and consultants, ensuring they are successful on customer projects while continuously raising the bar on quality, timeliness, and scalability. You will also play a key role in modernising our analytics approach, leveraging automation, AI, and new ways of working to help AiDASH scale as a fast-growing startup.
How you’ll make an impact:
- People leadership & coaching: Manage, mentor, and develop a team of ~10 high-performing analysts, setting clear expectations and helping them succeed on complex customer engagements
- Client delivery excellence: Own analytics delivery across multiple customer projects, ensuring outputs are high quality, on time, and aligned to customer needs
- Cross-functional partnership: Work closely with Heads of GIS, Application Engineering, Product Managers, Customer Success Managers, and other stakeholders to deliver integrated solutions
- Analytics innovation & AI adoption: Combine strong analytics fundamentals (problem structuring, data analysis, insights generation) with AI-enabled solutions to improve efficiency, scale, and consistency of analytical outputs
- Operational rigor: Establish repeatable processes, templates, and best practices that enable predictable, scalable analytics delivery
- Measurement & accountability: Track success through clear metrics such as quality of output, delivery timelines, and scalability as the business grows
What we’re looking for:
- A natural people leader with high empathy and conviction, with a track record of leading and coaching high-performing analytics or consulting teams
- Strong analytics foundation (business analytics, data analysis, problem solving) with a mindset for continuous improvement and innovation
- Experience partnering cross-functionally with technical and non-technical teams (GIS, engineering, product, customer success)
- Demonstrated interest or experience in using AI, automation, or new analytical approaches to improve how work gets done
- Strong communication skills and a customer-first mindset
- Experienced scaling teams in ambiguous, high-stakes environments
- Comfortable making tough trade-offs in a fast-moving startup
- Able to foster a culture of accountability, collaboration, and customer obsession
- Excited by stretch opportunities, growing remit, and shaping a global organization
What you'll love:
- Lead a world-class team of top-tier talent (IIT, IIM, ex-MBB) driving mission-critical outcomes for utilities and infrastructure
- Shape the scaling of a global startup while developing your own leadership footprint
- Work alongside high-caliber peers who value ownership, low ego, and measurable impact
- Influence how top talent is strategically deployed to maximize customer success
In summary: This role is about people leadership, operational excellence, and scaling high-impact strategic deployment. You will start with a talented core team and rapidly expand your influence as AiDASH grows globally. If you thrive in unstructured environments and are obsessed with enabling talent to achieve extraordinary outcomes, this is your role.
We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, colour, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.
Read our Privacy Policy here: https://www.aidash.com/policy/privacy-policy/
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