Senior M365 Engineer

Key Responsibilities

• Exchange Online Management:
• Administer and manage Exchange Online services, including mailboxes, groups, rules, and policies.
• Implement and maintain email authentication & security measures via Defender for Office 365 & Exchange Online Protection
• Identify, diagnose, and troubleshoot complex issues related to Exchange Online and its dependencies throughout end-to-end mail flow
• Monitor and optimize the performance and availability of Exchange Online services.
• Conduct regular system audits to ensure compliance with company policies and industry standards.
 
Identity Lifecycle Management:
• Managing identity and access in the Microsoft Cloud – including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, application registration)
• Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy)
• Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards
• Coordinate with IT security teams to ensure the security of identity management solutions.
• Troubleshoot and resolve identity-related issues.
 
Collaboration and Support:
• Collaborate with cross-functional teams to integrate Exchange Online and identity management solutions with other IT systems.
• Provide expert-level support and training to end-users and IT staff.
• Keep abreast of new technologies and best practices in Exchange Online and identity management.
 
Project Management:
• Lead and participate in IT projects related to email and identity management.
• Document processes and maintains detailed records of system configurations and changes.

Skills Required

• Bachelor’s degree in computer science, Information Technology, or related field.
• 10+ years of experience in managing Exchange Online, Azure, identity management solutions. Intune, Teams, and the M365 technology stack
• Strong knowledge of Microsoft Exchange, Azure Active Directory, and other identity management technologies.
• Experience with PowerShell scripting for automation and administration.
• Experience/working knowledge with cloud technologies and hybrid environments.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Preferred Skills

• Certifications in relevant technologies (e.g., Ms-220, MS-100, MS-200, MS-300, MS-500, MD-101, AZ-140)
• Experience in migrating on-premises Exchange to Exchange Online.
• Knowledge of IT security standards and compliance regulations.