Senior Linux Engineer

Team: MS Infrastructure

Location: Gurugram, Haryana, Bangalore, Hyderabad

Commitment: Full Time

Workplace Type: hybrid

Responsibilities

• Oversee installation, configuration, and maintenance of Linux servers across diverse enterprise client environments. 
• Serve as a senior escalation point for P1/P2 client incidents, ensuring timely SLA adherence, technical resolution, and clear communication to clients and internal stakeholders. 
• Proactively maintain and develop all Linux infrastructure technology to deliver 24x7x365 uptime services. 
• Perform system performance management, patching, troubleshooting, upgrades, and lifecycle management to ensure high availability and reliability. 
• Implement and enforce security best practices, vulnerability management, and compliance standards (CIS, NIST, PCI-DSS, HIPAA, or client-specific frameworks). 
• Support incident, change, problem, and request management processes in alignment with ITIL frameworks. 
• Collaborate with cross-functional teams (Windows, Network, Security, Cloud) to deliver integrated client solutions. 
• Lead or support client onboarding and migration projects by assessing Linux environments, standardizing configurations, and integrating systems into MSP monitoring and management platforms. 
• Develop and refine SOPs, runbooks, and knowledge base articles to enable repeatable processes across multiple client environments. 
• Implement and optimize monitoring, alerting, and logging solutions (e.g., Prometheus, Grafana, Splunk, ELK), generating reports for internal use and client presentations. 
• Provide mentorship and technical guidance to junior engineers and act as a role model for best practices. 
• Participate in on-call rotation, including business hours, weeknights, weekends, and holidays. 

Qualifications

• Bachelor’s degree in computer science, Information Systems, or similar relevant field. 
• 9+ years of hands-on experience in Linux administration (RHEL, CentOS, Ubuntu, Debian, or similar). 
• In-depth knowledge of Linux systems: installation, configuration, troubleshooting, performance tuning, and system hardening. 
• Proven expertise with authentication, authorization, and identity integration: user/group management, SSSD/REALMD, Kerberos, and LDAP/AD. 
• Strong scripting and automation skills in Shell, Perl, Python, and experience with configuration management (Ansible, Puppet, or Chef). 
• Experience with virtualization (VMware, KVM) and exposure to cloud platforms (AWS, Azure, GCP). 
• Solid understanding of security and networking, DNS, NFS, SMTP, HTTP/S, SELINUX, and firewalls within Linux ecosystems. 
• Familiarity with SAN/NAS storage management, LVM, and multipathing. 
• Experience working in ITIL-driven environments with proven SLA accountability. 
• Strong communication and client-facing skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. 

Good to Have

• Certifications such as RHCE, Linux Foundation Certified Engineer, CompTIA Linux+, or relevant cloud/Linux certifications preferred. 
• Experience with Infrastructure as Code (Terraform, CloudFormation). 
• Familiarity with CI/CD pipelines (Jenkins, GitLab CI/CD). 
• Hands-on knowledge of containerization platforms (Docker, Kubernetes, OpenShift). 
• Experience using MSP/PSA/RMM tools (, ConnectWise, SolarWinds, Datto, etc.). 
• Capacity planning and cost optimization experience in hybrid or multi-cloud environments.