Delivery Manager - Network Engineering (Gurugram)

Roles and Responsibilities:

• Manage a team of 5-15 engineers and architects: 
• Work with team to build individualized career development plans 
• Coach, mentor, and develop direct reports, including overseeing new employee on-boarding. 
• Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment. 
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action. 
• Actively manage bench time to support progress toward utilization targets, individual development goals, and solution development goals. 
• Understand sales pipeline and team capacity and capabilities and work with practice leadership to adjust staffing plans as needed 
• Maintain skills and certification inventory of team 
• Consciously create a workplace culture that supports the values and guiding principles of the organization  
• Foster a culture of delivering with quality and care 
• Build and maintain a culture of trust through open and honest feedback and accountability 
• Work with Project Managers and the Resource Management team to identify appropriate resources for projects 
• Participate in project kick-off, status, close-out, and escalation meetings as needed 
• Provide expert technical architectural support and guidance for solutions 
• Continuously improve project scoping and delivery by capturing lessons learned after each engagement and adjusting future proposals and approaches as appropriate 
• Work with Solutions Principals and practice leadership to define the solution development roadmap 
• Contribute to solution development activities directly and through coordinating time and contributions by the team 

Qualifications:

• 10+ years of hands-on experience architecting and configuring network solutions including: Cisco Network & Security, Palo Alto, Fortinet; nice to have AWS/Azure/GCP, Aruba, Arista, or NSX experience. 
• Possess a broad base of technical skills, business acumen, and a strong desire to support the client. 
• Experience managing, mentoring, and coaching people. 
• Understand the detail behind the implemented solution and having the ability to communicate the high-level vision with the client. 
• The ability to think past the products and create solutions to meet the business/IT needs. 
• Effectively communicate solutions architecture to the client, third parties, and the team. 
• Encompass strong listening and interpersonal skills, an ability to solve complex problems, a big picture mentality, and an aptitude to visualize the solution. 
• Able to foster teamwork among the delivery team(s). 
• Proficiency in hardware, software and/or operating systems environments. 
• Ability to manage a team environment. 
• Proven trouble-shooting & problem solving ability 
• Presentation and facilitation of executive level meetings, group presentations, and collaborative technical workshops.