Roles and Responsibilities
- Day to day – support and monitoring of client’s cloud-based infrastructure.
- Weekly discussions with clients to review outstanding issues and changes, and discuss proposals for improving the client’s environments,
- Development of automated solutions to monitor and support cloud-based infrastructure.
- Configuration and tuning of cloud-based tools, managing cost, security, and compliance for the client’s environments.
- Provide consultation and monthly reports with respect to the client’s cloud-based infrastructure.
Qualifications
- 4+ years of relevant operational experience
- Associate level certification(s) in Amazon Web Services (AWS), Azure, or Google Cloud Platform
- Client relationship skills and experience managing vendors
- Experience developing CloudFormation, Azure Resource Manager, and Terraform templates
- Experience with Linux/Unix and Windows system administration
- Familiarity with scripting languages – Powershell, Python, Bash
- Experience with tools for managing Cost, Security, and Compliance in the Public Cloud – (e.g. Harness, CloudCheckr, CloudGuard Dome9, CloudHealth, Cloud Prisma, Cloudability)
- Experience with AWS native services – for example: IAM, CloudTrail, CloudWatch, Config, Lambda, Organizations
- Experience with Azure native services – for example: Synapse, Policy, Cost Management, Active Directory, Lighthouse, Monitor/Log Analytics, Security Center, , Application Gateways, Network Load Balancer, Hub and Spoke Architecture
- Experience with service portals and ticketing systems for Incident and Change Management
- Strong verbal and written communication skills
- Demonstrated technical leadership
- Strong desire for personal development and learning
- Good understanding of distributed systems
- Good familiarity with TCP/IP protocols and applications
- Understanding of scaling technologies and solutions
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