Associate Network Engineer Field Technician

Responsibilities

• Rack, stack, and cable network hardware including switches, routers, UPS, and other network infrastructure devices.
• Install and manage structured cabling systems (fiber optics and copper) to industry standards.
• Assess and optimize data center and network closet power distribution and cooling requirements.
• Perform site surveys and audits to evaluate and document network infrastructure.
• Troubleshoot and resolve hardware, cabling, and connectivity issues onsite as part of project engagements.
• Participate in customer facing calls, status meetings, etc.
• Excellent customer service skills! Ability to communicate with both technical and non-technical customers. Professional conduct is a must.
• Collaborate with network/project leads to implement network configurations, develop port maps, rack elevation documentation, and participate during scheduled project maintenance windows.
• Maintain professional documentation of installations, configurations, and procedures.
• Ensure all deployments follow safety and compliance regulations.
• Use hand tools, including various punch tools, test equipment, and various power tools.

Qualifications

• Associate's degree in Information Technology, Network Engineering, or related field or equivalent experience. Degree not required with excellent experience and high level of professionalism.
• 4+ years of hands-on experience with network hardware installation and structured cabling.
• Experience with network hardware from vendors such as Cisco, Arista, Aruba, Dell, or similar.
• Experience working within a statement of work/set of hours or expectations.
• Depth of knowledge with industry cabling standards (TIA/EIA, BICSI).
• Strong problem-solving skills and the ability to work independently in diverse environments.
• Excellent communication, time management, and teamwork skills.
• Proven ability to develop and/or implement labeling schemes.
• Ability and willingness to travel up to 100% across the U.S, with occasional opportunity for international travel (less than 1%).
• Valid driver’s license and ability to pass background checks.
• Ability to lift up to 50 lbs. regularly, and up to 75 lbs. occasionally.
• Ability to work from heights such as man lifts, scissor lifts, and ladders, reach overhead, and kneel for long periods.
• Mechanical aptitude with the ability to read blueprints and architectural, mechanical, and electrical documents.
• Ability to follow company processes, travel bookings, receipt documentation, and expense reporting.  

Preferred Qualifications

• Relevant certifications (CompTIA Network+, CCNA, BICSI Installer, or equivalent).
• Experience with data center operations and management.
• Knowledge of safety protocols related to electrical and mechanical systems.