Senior Software Engineer - Infrastructure Platform (Bangkok based, Relocation Provided))

Get to Know our Team:  

The Infrastructure Platform Development team builds and maintains the foundational infrastructure layer that powers all Agoda’s services. Running on over 25,000 server instances and hundreds of Kubernetes clusters, we design and develop systems that enable seamless virtualization, multi-tenant compute platforms, and software-defined networking and storage. From building custom Kubernetes operators and automating bare metal provisioning to integrating OpenStack and managing large-scale monitoring with OpenTelemetry, we work with cutting-edge technologies to deliver scalable, reliable, and automated solutions. This is a unique opportunity to shape a modern infrastructure platform that evolves to meet the demands of Agoda’s fast-paced, dynamic business landscape. 

The Opportunity: 

Our Infrastructure Platform Development team in Bangkok is looking for a Senior Software Engineer to help us design, build, and scale Agoda's internal infrastructure platforms. This role involves hands-on development of infrastructure services, automation tools, and Kubernetes operators, working at the cutting edge of infrastructure technology. If you have a passion for building reliable and scalable systems, integrating modern cloud technologies, and solving unique infrastructure challenges, this role is for you. 

In this Role, you'll get to:  

• Design, develop (in Golang), and support Agoda’s Kubernetes-based private cloud platform by building custom controllers, operators, and CRDs to manage hundreds of global clusters. 

• Automate and optimize the provisioning of bare metal, VMs, and containers, integrating solutions like Kubernetes, OpenStack, QEMU, and software-defined networking and storage (Ceph) to deliver scalable, multi-tenant infrastructure. 

• Build and enhance monitoring and observability systems using OpenTelemetry with custom collectors and configuration tools. 

• Collaborate with stakeholders to gather requirements, design solutions, and deliver features that power Agoda’s infrastructure. 

• Troubleshoot large-scale infrastructure issues across global data centers, ensuring high availability and reliability. 

• Continuously improve platform capabilities, stay at the forefront of infrastructure technologies, and contribute to design reviews and technical documentation. 

What you'll Need to Succeed: 

• At least 5 years of experience in developing distributed systems, platforms, or infrastructure software (Golang preferred, Python is a plus). 

• Strong experience in infrastructure technologies such as Kubernetes, OpenStack, virtualization (QEMU, Container, Docker), and container orchestration. 

• Proficiency in building Kubernetes operators/controllers (CRDs) and working with system management APIs. 

• Hands-on experience with observability solutions (OpenTelemetry, Prometheus, Grafana, etc.) for monitoring, alerting, and logging infrastructure at scale. 

• Familiarity with infrastructure automation, API-driven workflows, and tools for cluster and machine provisioning (such as Cluster API). 

• Experience working in a fast-paced e-commerce or internet organization, with a strong focus on software quality, testing, and reliability. 

• Excellent analytical thinking and problem-solving skills, with the ability to design solutions for complex systems. 

• Self-motivated, adaptable, and able to thrive in dynamic environments with minimal supervision. 

• Strong communication skills (working language is English). 

It's Great if you have: 

• Experience contributing to open-source projects, particularly those related to Kubernetes. 

• Hands-on experience with CI/CD tools and a GitOps approach to infrastructure. 

• Experience with hardware management APIs such as Redfish, ILO, DRAC, or similar. 

• Knowledge of physical architecture at scale, including building resilient, highly available, and fault-tolerant systems. 

• Experience developing infrastructure for data-driven companies with Big Data solutions. 

• Prior work on global infrastructure projects serving distributed data centers and large-scale systems.