🎯 What you will do :
- You manage the ERP (SAP, Sage, Datev etc.) integration process with our customers and ensure that Agicap is connected to all necessary data sources without errors
- You coordinate all internal & external stakeholders (IT partner contacts, customer success team, etc.), lead the conversation and always keep track of the progress of the project
- You advise our customers during the integration process on the best possible technical setup with regard to data integration
- You work closely with our onboarding team to ensure that technical setup and product training are optimally aligned
- You act as an interface between the product team and our customers by transparently communicating customer feedback to the product team. In this way, you make a significant contribution to improving our software
- You will become a specialist for a topic in the technical area in order to promote the exchange of knowledge both internally and between the teams
⭐️ What we are looking for :
- You have gained initial professional experience in the form of internships/working student activities in technically-oriented roles or roles with a lot of customer contact (customer success, technical customer service, sales engineering, IT project management, etc.)
- You are able to communicate technically complex topics clearly and simply to customers
- You are very structured and pragmatic in your work
- You have successfully completed your university degree (Bachelor's or Master's) or your computer science training
- You are curious and structured and can deal with changing priorities on a daily basis
- You have a C2 level command of written and spoken German and are business fluent in English
🎁 What we offer :
- A competitive salary package
- A key moment to join a fast-growing startup and contribute to the creation of our new international hub (opened in April 2023)
- A beautiful office in the heart of Lisbon, right in one of Europe’s top rising tech hubs
- Great opportunities to advance your career within a fast-growing international company
- Daily challenges working with SME executives and CEOs
- A highly entrepreneurial environment that is empowering, educational, and offers a lot of autonomy
- A vibrant and passionate work atmosphere with a true team spirit to help Agicap grow internationally
- A fun, energetic team where we celebrate with regular afterworks, team building events and global seminars with all Agicapians
- Daily lunch allowance, health insurance, transportation reimbursement and state-of-the-art work equipment
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