Engineering Manager (Merchant Servicing)

Remote Poland
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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm’s vision is to deliver honest financial products that improve lives. In the US now, Affirm now covers half of all ecommerce volume and has access to nearly all buyers. Our mission, as part of the Network Growth organization, is to grow Affirm’s revenue by helping Merchants and Partners acquire and retain valued customers with industry leading, innovative Buy Now Pay Later POS checkout experiences. We are just getting started. Come be a part of a team shaping the future!

The SMB - Merchant Experience team builds and maintains Client UX and APIs in Affirm’s Merchant Portal and merchant Self Service onboarding flows. The goal of the team is to reduce complexity of merchant onboarding and augment merchants’ underwriting and monitoring capabilities, as well as expand their servicing capabilities through high quality tooling and useful, delightful features. We are looking for a highly motivated Engineering Manager to join us and help fulfill our vision. The work will be challenging due to the speed at which the market is growing, and the work involved will directly impact the growth trajectory of the merchant network. The ideal candidate will be passionate about collaborating with Product Managers and stakeholders to foster a culture of innovation, diligent in planning with cross functional teams and unafraid to roll up their sleeves with engineers to achieve technical excellence with a proven track record of delivering results. 

What You’ll Do

  • Collaborate with Product managers, cross functional  engineering teams, designers and analysts to define product roadmap and execute on plan to build practical technology capabilities needed to realize the vision. Drive clarity from ambiguity to aid faster decisions grounded on principles. 
  • Drive sprint planning, resource allocations, trade-offs and prioritization conversations with business and technical stakeholders to define epics in Jira and manage the quality of deliverables all the way to production
  • Develop and measure Objectives and Key Results (OKRs) to improve KPIs for product performance, platform resilience and time to market. 
  • Participate in quarterly planning and work closely with peers and teams to remove impediments, articulate tradeoffs and garner resources 
  • Build the best team - Grow globally minded teams by attracting and hiring diverse talent and build a strong leadership bench. Provide tailored coaching, feedback and  mentoring  for Engineers and inspire a team of full stack engineers
  • Demonstrate humility to admit mistakes and grow from failures and build a culture of continuous improvement

What We Look For

  • 8-10+ years of experience as a software engineer with leadership responsibilities and 2+ years as an engineering manager
  • Passion for working with cross-functional teams including Product, Design, Analytics and Business teams.
  • Expert at synthesizing complex business, product, and technical requirements to consistently produce high quality system designs and software.
  •  Demonstrated experience in building and scaling platforms and distributed systems that require high availability, resilience and  meeting stringent SLO objectives is required.
  • Ability to leverage tools such as Jira, Coda/Confluence, Github workflows, Kibana and Snowflake to gather data for informed decision making is required
  • Humility and self-awareness to understand and navigate the unknown
  • Excellent written and verbal English communication skills
  • Experience with Fintech, Retail industries  for both B2C and B2B (merchants/affiliates)  marketing and personalization capabilities is desirable. 
Compensation & Benefits

We offer a competitive package, with some highlights listed below.  However, the given figures are not guaranteed compensation ranges; rather, they are unbinding, approximate indications of what the salary may be for your awareness. The actual salary may be less than the lower range or greater than the upper range, depending on skills and experience. No employee is guaranteed salary at the amount of the lower range.

  • Targeted Gross Monthly Salary: 25,792 - 32,233 PLN
  • Type of employment: Contract of Employment
  • Flexible Spending Wallets for tech, food and lifestyle
  • Generous time off policies 
  • Away Days - wellness days to take off work and recharge
  • Learning & Development programs
  • Parental leave
  • Robust health benefits
  • Employee Resource & Community Groups
  • This role is eligible for creative tax benefits, subject to applicable law and company policy
  • This role might be eligible for a competitive sign-on bonus of up to 10% of your base salary

Pay Grade - POL31

Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.

POL base pay range per year: 

Min: 309,500 zł 

Mid: 386,800 zł

Max: 464,200 zł

Location - Remote Poland

*The majority of our roles can be located anywhere in Poland.
**This job description is not a contractual document, and is not intended to have binding force.**


Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents 
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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