Engineering Manager: Applied (Gen) AI - Payments

Location: Amsterdam

Department: Data Analytics

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Engineering Manager: Applied (Gen)AI - Payments

The Applied Gen(AI) team is a pioneering unit within Adyen’s Payments department, dedicated to leveraging (Generative) AI to transform how we work. The team builds intelligent systems that solve real-world payment complexities at scale. Currently, the team focuses on solving high-impact operational workloads and making critical information more accessible through intelligent automation. Looking ahead, this team is positioned to potentially evolve into a center of excellence, providing internal AI consulting and driving strategic AI initiatives across the entire company.

As an Engineering Manager in this space, you will be an entrepreneurial leader tasked with contributing to the foundation of AI at Adyen. You will drive business outcomes by bridging the gap between cutting-edge AI capabilities and real-world payment operations, while fostering a high-performance culture of rapid iteration. You will be leading and growing an autonomous and experimental, small team of AI-engineers. 

What you’ll do

• Impact-Driven Leadership: Drive the team autonomously toward success by focusing on measurable business and organizational outcomes that reduce operational friction.
• Strategic Stakeholder Management: Effectively "manage up" and exercise influence across the organization to align AI initiatives with Adyen’s overarching vision.
• Formula Fit Execution: Champion the "Adyen Formula" by launching products fast and iterating based on real-world feedback to ensure constant value delivery.
• Product Discipline: Partner with product peers to lead prioritization and roadmapping, pragmatically balancing technical debt with the delivery of innovative AI features.
• People Management: Act as a dedicated mentor and coach to grow engineering talent. This role involves growing the team (hiring and headcount planning) and focusing on the development of the current team.
• Technical Guidance: Provide architectural direction for AI and software engineering projects, ensuring solutions are scalable, reliable, and secure. We expect a player-coach mindset, where you balance people management, strategy, architecture and hands-on work. 
• Team Environment: Cultivate a culture of ownership, autonomy, and open communication where constructive feedback is the norm.

Who you are

• Experienced Leader: You have 2+ years of experience leading engineering teams and 5+ years of hands-on experience in Software Engineering and AI development.
• Entrepreneurial Self-Starter: You are a dynamic individual who thrives in fast-paced environments, capable of driving initiatives from ideation to completion with minimal oversight.
• Technical Background: You possess a strong foundation in core Software Engineering (e.g. Java or Python) and have experience with deploying (Gen)AI/Machine Learning in production.
• Stakeholder-Savvy: You can clearly explain complex technical AI concepts to non-technical stakeholders and align diverse needs into a unified roadmap.
• Quality & Growth Mindset: You are not afraid to challenge the status quo and possess an innate curiosity to explore how (Gen)AI can redefine payment industry standards.
• Product Mindset: You think in terms of user needs, scalability, and long-term vision for payment and billing solutions.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.