Sr. Software Engineer, AI/ML Application - Product Support Agent

Location: Bucharest

Time Type: Full time

Job Description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our Company

As one of the world’s most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

The Opportunity

• We are looking for an experienced Software Engineer who will be responsible for accelerating the enablement of innovative features.
• Build the future of AI-powered experiences by embedding LLM and ML into Adobe Experience Platform, which will be used by a growing list of Fortune 500 companies.
• Gain exposure to groundbreaking LLM and ML technologies.
• Work on powerful, innovative generative technologies.
• Research, develop, and deploy large-scale machine learning solutions for business.

What you'll Do

• Work closely with data scientists, engineers, researchers, and product managers to build AI/ML solutions and Experimentation on Adobe Experience Platform.
• Architect and implement agent coordination systems and intelligent routing mechanisms using Python and modern frameworks.
• Take initiative and ownership of platform development efforts, optimizing for reliability, scalability, and performance of agent-based systems.
• Innovate continuously by seeking novel methods to address complex challenges in agent orchestration, task scheduling, and distributed coordination.
• Mentor team members on Python best practices, agent design patterns, and platform architecture, encouraging a collaborative environment with honest and direct mentorship.
• Collaborate across teams and domains.
• Drive projects with clarity and precision, maintaining strong ownership and direction.

What you need to succeed

• Computer Science degree and/or 5+ years of relevant experience.
• Expert-level proficiency in Python, including deep understanding of async programming, concurrency patterns, and modern Python frameworks like FastAPI.
• Strong proficiency with LLM frameworks (e.g., OpenAI APIs, LangChain, LangGraph, RAG pipelines, sentiment analysis, NER)
• Experience building agent-based systems, workflow orchestration platforms, or similar autonomous systems.
• Experience with observability tools and distributed tracing for complex agent systems.
• Experience with storing and retrieve data (SQL or no-SQL DBs)
• Experience with cloud service platforms (AWS and/or Azure).
• Excellent communication skills, both verbal and written.
• Proficiency in English, both written and spoken.
• Familiarity with Agile/Scrum project management methodologies.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.