Site Reliability Engineer (4-6 years)

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Challenge

We are looking for a motivated and highly skilled Site Reliability Engineer (SRE) to join our team of adaptable developers. Your knowledge in infrastructure services, highly accessible systems, and scalable web architectures will play a crucial role in Adobe's mission to transform a highly collaborative creative process. Our SREs collaborate closely with a team of exceptional engineers, offering operational tooling and engineering assistance to build dependable, efficient, and transparent services and infrastructure.

This is an opportunity to successfully implement innovative solutions and craft the future of Creative Cloud. A significant portion of your time (~50%) will be dedicated to programming and development work, focusing on self-identified problems. If you’re ready to compete at a global level and craft the future of design tools, welcome to Creative Cloud.

What You Will Do:

• Ensure the highest level of uptime and Quality of Service (QoS) to Adobe’s customers through operational excellence.
• Embed with product teams to champion collaboration and partnership, encouraging a strictly inclusive environment.
• Identify areas to improve service resiliency through techniques such as chaos engineering and performance/load testing.
• Support and maintain globally distributed, multi-cloud (public and/or private) environments.
• Automate common, repeatable tasks at a large scale to streamline operational procedures.
• Craft and maintain world-class production monitoring systems.
• Identify and solve performance and stability issues using a variety of tools.
• Evaluate and manage application and environment security.
• Follow organizational change processes during implementations.
• Use and maintain version control for application infrastructure.
• Cross-train with other distributed team members.
• Participate in an on-call rotation as required.
• Determine root-cause for all production level incidents and write corresponding high-quality RCA reports.
• Promote the DevOps/SRE attitude.

What You Need to Succeed:

Must Haves:

• 5+ years of production-level experience with distributed applications at scale in public cloud (AWS).
• Expertise with Docker and containerization orchestration engines (i.e., Kubernetes).
• Strong experience in building and managing infrastructure on AWS cloud using services like EC2, IAM, S3, Route53, Cloudfront, SQS, EBS, KMS, Cloudwatch, etc.
• Proficiency with Jenkins, GitHub, Docker, Kubernetes, ArgoCD, and Helm Charts.
• Expertise in DevOps tools, GitOps process, and CI/CD pipelines.
• Strong understanding and hands-on experience with observability tools like Prometheus, Grafana, NewRelic, and Splunk.
• Experience with Infrastructure as Code (IAC) tools like Terraform.
• Experience in one or more programming languages: JavaScript (NodeJS), Python, Java, Go.
• Ability to lead change in a diverse organizational landscape.
• Strong written and oral communication skills with comfort speaking to engineering management, developers, and leadership.
• Adapt quickly to new technologies and learn swiftly.

Desired Qualities:

• Experience with chaos and resilience engineering concepts.
• Background in software development, especially within a SaaS context.
• A good sense of humor and a collaborative spirit.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.