Senior Experience Success Engineer: Technical Lead

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

THE OPPORTUNITY

Are you passionate about leading the architecture and development of spearheading technology? Are you dedicated to create exceptional value for customers? Join our Experience Success team as Senior Architect & Lead Software Engineer, and build self-learning automations helping our enterprise customers achieve their business goals. Collaborate with cross-functional teams to lead, architect, and implement innovative software upon customer needs and feedback. Mentor others to adopt a value-centric approach to fast prototyping and software development.

WHAT YOU'LL DO

- Lead the evolution of our product architecture, ensuring it delivers measurable customer value while meeting technical and business requirements.

- Engage deeply with customers to understand their needs, challenges, and goals, and translate these insights into GenAI-first software architecture and feature designs.

- Drive the execution of software changes through close collaboration with other engineers, emphasizing feedback and continuous improvement.

- Develop both core services and customer-facing cloud-native applications.

- Mentor engineers in technical excellence and customer-first development practices, encouraging a culture of collaboration and innovation.

- Integrate Generative AI capabilities on both product features and development workflows, ensuring they align with customer value at scale.

- Challenge assumptions, prototype fast, iterate quickly, and refine solutions based on customer feedback, industry trends and measurable outcomes.

WHAT YOU NEED TO SUCCEED

- Educational Background: BTech/MS in Computer Science or equivalent experience, with proven achievements in full-stack development, architecture, and team leadership.

- Technical Expertise: Deep knowledge of modern Node.js and its ecosystem, along with front-end development expertise in HTML, CSS, JavaScript, and React. Python experience is a plus.

- Customer-Centric Approach: Strong understanding of customer interactions and business value creation, with the ability to translate insights into impactful engineering solutions.

- Competence in crafting secure, scalable, and efficient systems, with a familiarity with various persistence models (e.g., NoSQL, SQL databases) and their appropriate use cases.

- DevOps Practices: Experience with CI/CD, monitoring, observability, alerting, and tracing to ensure operational excellence.

- Prototyping and Adaptability: A prototyping approach with the ability to innovate and iterate quickly, choosing the right tools for each job without attachment to specific technologies.

- Leadership and Mentorship: Strong mentoring skills with a passion for guiding engineers to achieve technical and customer-focused excellence.

- Communication Skills: Proactive, clear, and collaborative communication abilities to align cross-functional teams around customer and business objectives.

- Problem-Solving and Adaptability: Outstanding problem-solving skills and the drive to excel in a fast-paced, evolving environment.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.