Engineering Manager, Application Engineering

As an Engineering Manager in Ada's Application Engineering group, you’ll be managing a team of 5-6 engineers and working very closely with product managers and designers to elevate Ada's AI Agent management experience. You will play a key role by cultivating a high-performing team and delivering the framework that allows Ada to scale the volume of Ada's knowledge base integrations. Additionally, your team will own Ada's Knowledge Base API and be responsible for ensuring Ada's knowledge retrieval performance is consistently improving.

About You

• You possess a robust product engineering mindset with a keen sense of prioritization, balancing speed and technical excellence.
• Familiarity with Python, Javascript, MongoDB, AWS systems or similar technologies.
• With 5+ years of experience managing and scaling engineering teams, you thrive in coaching and mentoring engineers to achieve excellence.
• Prior experience building APIs and knowledge of external LLMs.
• You demonstrate a strong ability to communicate and collaborate effectively with various levels of stakeholders.
• With a customer-obsessed approach, you are dedicated to delivering superior experiences and innovative solutions.
• Proficient in driving projects integrating complex systems and multiple technology stacks, you excel in environments requiring high adaptability and problem-solving skills.
• Experience in agile development environments, ensuring that your teams deliver on time and with high quality.
• Knowledgeable in modern software practices and tools, ideally with experience in AI technologies or knowledge systems.

Nice to Have:

• Familiarity with the challenges of integrating various data sources into cohesive user experiences.
• Data science/ LLM experience would be an asset

Outcomes

• Deliver an enhanced dashboard that empowers non-technical teams to configure and optimize powerful AI agents with ease.
• Lead projects focusing on the ingestion of a diverse range of knowledge sources and languages, enhancing the breadth and accuracy of our solutions.
• Improve the performance and quality of Ada’s knowledge retrieval capabilities, ensuring reliability and relevance in user interactions.
• Unify features across different product lines, creating a seamless user experience that supports business growth and customer retention.
• Directly contribute to Ada’s Mission, Vision and North Star by making our products more capable and accessible.

Benefits

• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan

Perks

• Flexible work schedule
• Remote-first, In-person friendly work environment with WFH budget
• Paid parental leave for Canadian residents
• Development opportunities

The expected salary range for this position is $148,000 to $226,000 CAD. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.

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