Cloud Operations Engineer

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

The Ops engineer is responsible for designing and delivering secure and highly available solutions. You will be a critical part of a team focused on ensuring our services are ready and stress tested. You should be comfortable taking on new challenges, defining potential solutions and implementing designs in a team environment. You will be working on a tech stack composed of Linux, AWS/GCP, Python/Bash, MySQL, Jenkins, Github, Kubernetes, and Snowflake.

What You Will Accomplish

• The Ops engineer partners closely with Engineering and Support. We are responsible for the deployment, and continuous operation of the Acquia platform. 
• You will make sure we automate as many tasks as possible to make diagnostics, scaling, healing and deployments a breeze.
• You will work on a team responsible for a blend of architecture, automation, development, and application administration.
• You will develop and deploy solutions from the infrastructure, to the network, and application layers, on public cloud platforms.
• You will ensure our SaaS platform is available and performing, and that we can notice problems before our customers.
• You will collaborate with Support and Engineering on customer issues, as needed.
• Working with distributed data infrastructure, including containerization and virtualization tools, to enable unified engineering and production environments;
• Developing dashboards, monitors, and alerts to increase situational awareness of the state of our production issues/sla/security incidents.
• Independently conceiving and implementing ways to improve development efficiency, code reliability, and test fidelity.
• You will participate in a periodic on-call rotation

Qualifications 

• Proficient in Unix/Linux OS administration
• Proficient with network setup and debugging
• Proficient knowledge with public cloud providers such as AWS, GCP or Azure
• Proficient with at least one scripting language (Bash, Python)
• Understands Kubernetes
• Understands application containerization
• Understands SQL and relational database administration (MySQL)
• Understands Snowflake
• A Bachelors in Computer Science, Engineering, MIS, or experience in software engineering or a related field

Desire 

• Best practices in infosec

The ability to dig deep into infrastructure and code to solve problems.

• The drive to solve traditional operations problems through automation.

High attention to detail.

Required Experience

• Hands-on Linux knowledge: 3+ years
• Cloud - AWS, GCP or Azure: 3+ years
• Scripting: 2+ years
• Software Configuration Management Tools(Ansible, Chef, Puppet, Terraform): 2+ years
• DB/Data Platforms: Aurora/Mysql/RDS/Snowflake: 2+ years

Bonus Skills: (Good to have but not required)

• DevOps and/or build & release experience including delivery: 2+ years
• Experience with Kubernetes and containerization: 2+ year
• Monitoring Tools: 0-1 year

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.