IT Systems Engineer

How you’ll be contributing to Accurx as an IT Systems Engineer…

The IT team at Accurx is responsible for managing and supporting the workplace technologies used internally within and throughout the business by employees. As the IT Systems Engineer, you’ll primarily be responsible for the implementation, ongoing maintenance, and contributing to the continuous improvement of the corporate IT infrastructure (including a wide range of hardware, software, systems and services) within a cloud first technology environment, ensuring that IT systems are fit for use and purpose.

Working in a small team and reporting to the IT Lead, you’ll assist in the analysis, evaluation, design, testing and delivery of IT solutions, proactively identifying and helping to solve business problems, and improving IT operations, business processes and user experience through the use of technology.

You’ll deliver on key technical initiatives & projects in the IT roadmap, and you’ll apply modern IT practices to help streamline the management, operations and delivery of IT systems and services, driving forward technological change.

You’ll also provide day-to-day 3rd line IT support, handling and solving technical escalations and problems from other members of the IT team and end users across the business, and on occasion, assisting the team in providing 1st/2nd line IT support directly to end users when necessary.

Your day to day tasks, should you choose to accept this mission…

• You’ll primarily be responsible for the implementation, ongoing maintenance and continuous improvement of the corporate/workplace IT infrastructure.
• Ensuring the security, capacity, reliability, availability and scalability of IT systems.
• Managing physical IT infrastructure on-premises.
• You’ll assist in the analysis, evaluation, design, testing and delivery of IT solutions.
• Proactively identifying and helping to solve business problems, and improving IT operations, business processes and user experience through the application of technology.
• You’ll work and deliver on key technical projects in the IT roadmap.
• Applying modern practices to streamline the management, operations and delivery of IT systems and services.
• Providing day-to-day 3rd line IT support, handling and solving technical escalations and problems from other members of the IT team and end users across the business.
• Assisting the team in providing 1st/2nd line IT support directly to end users when necessary.

What the team says...

“Working in IT at Accurx is challenging, yet rewarding. We're in a collaborative environment, where we're given the tools to solve complex problems, continuously learn, and celebrate success together.” Jurgen Rramani, IT Specialist

If you want to hear from some of our Accufolk about what it's like to work for us, take a look at a video from our 2023 summer conference!🤩

We'd really like to hear from you, if...

• You have strong knowledge and experience in IT infrastructure management, systems administration and implementation, particularly in the areas of: cloud computing & applications (SaaS), application & patch management, MDM, IAM, SSO, virtualisation, storage, networks, and system/network monitoring & alerting. 
• You’re an expert in a wide range of technologies including: Windows, macOS, Linux, Microsoft 365 & Azure, Microsoft Entra ID (Azure AD), Intune, Kandji, Google Workspace, Jira, Slack, OpenVPN, Cisco Meraki, VMware vSphere, VMs.
• You have experience creating scripts using one or more scripting  languages (such as Bash, PowerShell, Python, JavaScript) to automate processes and tasks.
• You have knowledge and experience of 3rd party systems and application integrations, including APIs, webhooks, and Integration Platform as a service (IPaaS).
• Ideally you have knowledge and experience with GitHub repositories, source code version control, managing Infrastructure as Code (IaC) and CI/CD.
• You understand information security and data protection concepts, know how to adequately secure IT systems and how to manage, remediate and mitigate risks and vulnerabilities.
• You're a high performer: you connect to our high-performance principles
• You're mission-driven: you care about positively impacting the lives of millions.
• You’re always collaborating: you place team success over personal success and you enjoy working in an open, collaborative environment.
• You demonstrate responsible ownership: when you see something not working, you'll flag it and be part of the solution.
• You seek continuous improvement: you’re always developing new skills and insights, while exploring ways to do things better.
• You’re mindful of balance: you're conscious of your own health and that of others. You think carefully about how best to focus your efforts, knowing when to push yourself to reach a goal.

What do we offer? 🤔

💰 £45,000 - £60,000 + the value of £31,500 share options

🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

🏢 We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

📚 Allocated annual learning & development budget 

🐣 Enhanced parental leave policy

🙏 Prayer, meditation and breastfeeding room

🗣 In house therapists available daily

🌴 Working abroad policy

👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

...And much more.