Packaged/SaaS Application Engineer

Location: Pune

Time Type: Full time

Job Description

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : IT Service Management (ITSM)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and maintain high standards of quality throughout the application lifecycle. The role requires overseeing the development and execution of comprehensive testing strategies that align with business and functional requirements. This position also involves monitoring and managing testing activities by defining key performance indicators, ensuring thorough test execution, and facilitating timely defect resolution to support continuous improvement and successful project outcomes.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Lead and mentor team members to foster professional growth and ensure adherence to quality standards.
- Collaborate with cross-functional teams to align testing strategies with project goals and business objectives.
- Continuously evaluate and improve testing processes to enhance efficiency and effectiveness.
- Support junior professionals by providing guidance and facilitating knowledge sharing within the team.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in IT Service Management (ITSM).
- Strong understanding of quality assurance methodologies and testing principles.
- Experience in developing and implementing end-to-end testing strategies across the application lifecycle.
- Ability to define and track key metrics for test execution and defect management.
- Skilled in coordinating multi-disciplinary teams and integrating ecosystem components to accelerate delivery.
- Excellent problem-solving skills with a focus on continuous process improvement.

Additional Information:
- The candidate should have minimum 3 years of experience in IT Service Management (ITSM).
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.