Custom Software Engineering Lead

Location: Bengaluru, Chennai, Jaipur

Time Type: Full time

Job Description

Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : Microsoft Copilot Studio
Good to have skills : Microsoft Azure PaaS, React.js, Microsoft Power Apps
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Summary
Builds, configures, and publishes Copilot Studio agents end-to-end — designing topics, knowledge sources, and generative answers, and extending agent capabilities through Power Automate, MCP Server tool connections, and Azure AI Foundry-hosted models where needed.

Key Responsibilities
Design and build Copilot Studio agents, including topics, trigger phrases, entities, variables, and conversation/agent flows.
Configure generative orchestration, knowledge sources, and generative answers to ground agent responses accurately.
Build and maintain Power Automate flows to extend agent actions, handle backend processes, and connect to line-of-business systems.
Implement and consume MCP Server tool/plugin connections to extend agent capabilities beyond native Copilot Studio actions.
Configure and test agent publishing across channels (Teams, web, custom apps) and manage environment/ALM practices (dev-test-prod).
Tune agent behavior, instructions, and prompts within Copilot Studio use Azure AI Foundry for advanced model selection or custom grounding (e.g., RAG) when native capabilities aren't sufficient.
Conduct unit-level testing of topics, flows, and tool integrations troubleshoot conversational breakdowns and connector/plugin issues.
Apply responsible AI practices, including bias, safety, and hallucination checks, during agent development.
Collaborate with Architect/Team Lead on agent design, security, and ALM alignment participate in code/config reviews.

Required Skills & Experience
Strong development experience, with strong hands-on expertise in Copilot Studio (topics, generative orchestration, knowledge sources, publishing, and ALM).
Working knowledge of Power Automate for flow-based automation and integration with Copilot Studio agents.
Experience configuring MCP Server/tool connections to extend agent actions.
Working familiarity with Azure AI Foundry for model selection, prompt engineering, and grounding patterns (RAG, agentic workflows) as a supporting skill.
Understanding of responsible AI principles and bias/safety validation practices.
Agile delivery experience preferred strong debugging and conversational-flow troubleshooting skills.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.