Infrastructure Manager

Department: Software

Employment Type: Permanent

Location: Southampton, UK, Hybrid

Key Responsibilities

• Lead, develop and mentor a team of Infrastructure and DevOps Engineers.
• Define team objectives, priorities and performance measures aligned with organisational goals.
• Manage team workload, capacity planning and resource allocation across operational support and project activities.
• Establish a culture of ownership, continuous improvement and technical excellence.
• Support recruitment, onboarding and career development of team members.
• Build strong relationships with Engineering Managers, Technical Leads and business stakeholders.

•  Own the availability, performance, security and scalability of engineering infrastructure platforms.
• Define and maintain the infrastructure strategy and roadmap to support business growth and evolving engineering requirements.
•  Oversee the design, deployment and lifecycle management of compute clusters, Physical servers and storage systems, Networking infrastructure, Firewalls and security appliances, Virtualisation platforms, Backup and disaster recovery systems, High-performance computing resources
• Ensure infrastructure capacity planning is aligned with future engineering demands.
• Manage hardware refresh programmes and infrastructure investment planning.

• Own the operation and evolution of engineering productivity platforms and development services.
• Drive adoption of DevOps principles, automation and Infrastructure as Code practices.
• Oversee the administration and support of development systems
• Develop self-service infrastructure and tooling to improve engineering efficiency.
• Promote standardised development workflows and operational best practices.

• Establish and maintain operational processes for monitoring, incident management, problem management and change control.
• Define service level objectives and operational performance metrics.
• Ensure infrastructure and development systems are monitored effectively and issues are proactively addressed.
• Ensure business continuity, backup and disaster recovery capabilities are regularly reviewed and tested.
• Ensure engineering platforms and infrastructure are operated in accordance with company security policies.
• Communicate infrastructure strategy, risks, dependencies and project progress to stakeholders.
• Manage relationships with infrastructure vendors, software suppliers and support partners.
• Support budgeting, forecasting and procurement activities.
• Evaluate new technologies and provide recommendations for adoption.

Skills, Knowledge and Expertise

• Experience working within Infrastructure Engineering, Platform Engineering, SRE, or DevOps teams.
• Understanding of Linux system administration (Rocky / RedHat), Networking, and Virtualisation.
• Comfortable working with predominantly on-premises systems.
• Experience working with teams in Agile environments.
• Knowledge of Dashboard and Metrics monitoring.
• Knowledge of CI/CD pipelines and deployment automation.
•  Strong communication and problem-solving skills.

• Direct experience of administration of the following tools:
• Jenkins
• JIRA
• Artifactory
• Slurm Workload Manager
• Rancher / Kubernetes
• Experience of people management or team leadership; especially multi-site teams.
• Knowledge of cloud platforms (e.g Azure or AWS).
• Knowledge of Infrastructure as Code tooling.
• Understanding of Microsoft AD/Azure tenant management.
• Experience with EDA tool license management methods.

• Must be personable, highly capable, motivated, enthusiastic, and innovative.
• Should have hands-on experience of relevant industry tools, techniques and technology.
• Good communication skills – written, presentational and verbal.