Technical Solution Design Specialist

Location: Korea - Seoul

Category: Sales

Employment Type: Full time

GLOBAL COMPANY OVERVIEW :

At Abbott, we’re dedicated to helping people live more fully, in everything we do. We’re creating the future of healthcare through life-changing technologies and products that make you healthier and stronger, quickly identify when you have a medical need, and treat conditions to help you get back to doing what you love.

With global headquarters in Chicago, USA, we serve people in more than 160 countries with leading medical devices, diagnostics, nutrition products and branded generic medicines. Our 115,000 colleagues are helping millions of people to live better and healthier, every day around the world. In South Korea, we’ve been helping people live fully for more than 30 years.

한국애보트 : 글로벌 헬스케어 기업 애보트의 한국 법인으로, 진단·의료기기·제약·당뇨 등 다양한 헬스케어 솔루션을 통해 한국 국민의 건강한 삶에 기여하고 있습니다. (사무실 위치 : 대치동)

애보트메디칼코리아 : 애보트의 심혈관·구조심장·전기생리 분야 의료기기를 담당하는 한국 법인으로, 혁신적인 의료 기술을 통해 환자의 삶의 질 향상에 기여합니다. (사무실 위치 : 역삼동)

애보트래피드진단 : 애보트의 신속진단 사업부로서 의료기기 및 체외 진단시약을 생산하며 현장진단 검사의 세계적인 리더 기업입니다. (사무실 위치 : 분당 정자동)

한국애보트진단 : COVID-19, 말라리아, 인플루엔자, HIV, 매독, 간염 등 다양한 감염 질환을 신속하고 정확하게 진단할 수 있는 체외진단 의료기기를 연구, 개발, 생산합니다. (사무실 위치 : 기흥)

Core Diagnostics :

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Primary Job Function :

We are looking for someone who thrives on leveraging technical knowledge to drive commercial conversations and enjoys shaping end-to-end solutions through consultative discussions.

Reporting to the Enterprise Sales Director, and working with our Enterprise Account Teams, you will be responsible for forging deep and trusted relationships with operational stakeholders at all levels and departments throughout our largest customers.

As a Technical Sales & Design consultant, you will play a pivotal role in understanding our customers’ key operational goals and challenges. Your ability to develop insights, manage, and execute key commercial projects is essential for long-term sustainable success.

Whether working collaboratively in a team or independently, your focus will be on consulting, designing, and providing solutions that enhance operations, ultimately creating value by delivering measurably better performance.

Taking ownership and responsibility for the development of laboratory strategies and securing operational (Laboratory) votes for our end-to-end solutions, is central to the role.

Core Job Responsibilities :

Foundational Core Job Responsibilities

• Win the laboratory/ operational vote and enhance the c-suite strategy by serving as a subject matter expert in the following areas: Automation & Alinity ci solution design, with proficiencies in assay technology, laboratory informatics (Supported by DHS) and always on service enablers.
• Support the achievement of Acquisition & Renewal sales, profitability targets and achieve targeted opportunity close KPIs, by leading the in-lab strategy in targeted opportunities.
• Contribute with in depth laboratory operational, analytical, automation, and workflow knowledge, including general IT infrastructure knowledge.
• Understand the customers diagnosis cycle and be able to connect insight queues with Abbott solution opportunities.
• Execute technical commercial activities displaying a high-level of technical knowledge, positioning of our end-to-end solution (Alinity, Automation, assay, Informatics) and solution differentiation vs competition. Resulting in the technical design of appropriately functioning solutions & automation layouts
• Establish and build deep understanding of accounts, stakeholders and competitive situations through a consultative and investigational approach which uncovers key customer insights and requirements.
• Working with the whole opportunity team, take a central role to quantify the impact of proposed solutions (TVO).
• Share knowledge with the wider ACQ and CE teams to drive improved positioning of Abbott solutions & comprehensive competitor de-positioning (Solution strategy and portfolio technology).
• Working with marketing; gather and communicate competitor information and disseminate for use in opportunity strategies. Be the competitive experts in their fields.
• Be central to solution and technical responses for Tender replies. (Automation and Instrument response)
• Coordinate and participate in customer presentations including reference visits as required.

Required Competencies for this role :

• Proactive self-starter and independent problem solver.
• Proven track record in delivering revenue targets is essential.
• Powerful customer communication with confident presentation skills is required.
• Established knowledge of healthcare markets and medical technology is preferred.
• Past employment in laboratory medicine is highly desirable.
• Workflow consultation experience and or LEAN SIGMA certificates are highly desirable.
• Must possesses adequate business level English language skills.