Associate, Infrastructure Services
Department: Professional Services
Employment Type: Permanent
Location: Bangalore, Karnataka, India, Bangalore, Hybrid
If you enjoy solving technical challenges and helping customers transition smoothly to the cloud, we look forward to receiving your application!
On-Call and weekend duty possible
Responsibilities
- Set up and configure customer connectivity to our AWS cloud environment
- Provide 1st- and 2nd‑level support, including troubleshooting across network, system, and cloud topics
- Diagnose and resolve technical issues related to networks, VPNs, routing, and tunneling (incl. FRP)
- Collaborate with our Corporate Cloud Operations Team
- Work closely with the Product Support Team on customer cases
- Support automation and deployment workflows (CI/CD)
Skills, Knowledge & Expertise
- Solid understanding of networking, VPN technologies, routing, tunneling solutions (e.g., FRP)
- Experience with Windows Server administration
- Strong troubleshooting and analytical skills
- Clear and professional communication with internal and external stakeholders
Preferred Skills (Nice to Have)
- Linux administration experience
- Knowledge of AWS services (e.g., EC2, VPC, IAM, networking concepts)
- Experience with Argo CI/CD, Ansible, or similar automation tools
- Familiarity with cloud architectures, DevOps concepts, and modern deployment workflows
- Understanding of ERP processes (e.g., finance, inventory management, production, or CRM) is an advantage
- Understanding of ITIL principles
Personal Competencies
- Strong analytical thinking and a structured approach to work
- Team player with excellent communication skills
- Independent, responsible, and solution‑oriented working style
- High willingness to learn and openness to new technologies
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say