Sr. DevOps Engineer

Location: Coppell, TX

Time Type: Full time

Job Description

Sr. DevOps Engineer

What You Will Do

• Lead the design and architecture of enterprise DevOps platforms supporting Agile delivery with cloud infrastructure and automated build and deployment pipelines.

• Govern and implement continuous integration and continuous delivery (CI/CD) practices, including build automation, test automation, and deployment strategies across multiple environments.

• Ensure scalable, high-performance, and highly available DevOps solutions for on-prem and cloud platforms.

• Provide technical leadership, mentoring, and coaching to DevOps engineers and development teams on best practices for source control, branching, merging, and packaging.

• Establish and enforce governance to ensure compliance with enterprise security standards, audit requirements, PCI, and data protection policies.

• Partner closely with project teams, release management, and IT operations to deliver consistent, high-quality builds for rapid production deployment.

• Continuously evaluate emerging tools and technologies to improve automation, reliability, and developer experience.

What You Will Need

• Architect and implement enterprise solutions like IBM FileNet P8, Content Manager, OpenText, and Documentum.

• Support cloud migration and hybrid architecture initiatives with OpenShift / Kubernetes container platforms

• On prem to cloud ECM as a preferred qualification

• Implementing AI solutions

• Strong experience with FileNet Content Navigator development (JavaScript, Dojo, ICN plugins)

• Install and configure core FileNet components (CPE, Content Navigator, CSS, CSGraphQL).

• Integrate FileNet with enterprise systems (LDAP, Active Directory, identity providers, SQL Server, cloud databases).

• Define and enforce security best practices (TLS, RBAC, secrets management).

• Drive performance tuning, environment validation, and production readiness.

• Produce architecture documentation and guide operational teams.

• Lead technical decision-making and mentor engineering teams.

• Solid background in Linux administration and containerized workloads.

• Ability to balance cost, performance, and operational considerations in architecture decisions.

• Administer IBM WebSphere (cells, clusters, JVM tuning, JDBC/JMS, SSL, JAAS, SSO/Kerberos).

• Configure and maintain F5 LTM/GTM for high availability, SSL offload, iRules, persistence, and health monitors.

• Implement backup/restore, disaster recovery, and multi-site failover strategies.

• Plan and execute ECM migrations (content, metadata, renditions, annotations) between FileNet and other ECMs.

• Experience with GraphQL in an enterprise setting for integrations with upstream/downstream systems

• Security frameworks (SAML/OIDC, OAuth 2.0, SPENGO/Kerberos) and secrets management.

• Perform regular vulnerability assessments, coordinate with security teams, and remediate findings across FileNet, ICN, WebSphere, JAVA, and supporting infrastructure.

• Bachelor’s degree in Information Systems, Computer Science, or a related field.

• 7–9 years of experience in information systems technology, with strong hands-on experience in DevOps, CI/CD, and automation.

• Solid knowledge of cloud platforms, networking concepts, and security best practices.

• Strong written and verbal communication skills with the ability to collaborate across cross-functional teams including engineering, QA, operations, and project management.

• Experience working in Agile/XP environments with a user-centric, continuous learning mindset.

• Knowledge of TDD/BDD and modern software development practices.

• Proven ability to work independently with limited direction while solving complex technical problems.

• A strong team-oriented mindset with a passion for mentoring, innovation, and delivering high-impact results.

  

Nice to Have

• IBM certifications (FileNet, Cloud Pak, OpenShift).

• DevOps experience (Helm, Operators, CI/CD pipelines).

• Experience with Datacap, SmartComm, or SmartPath.

• Advanced FileNet performance tuning expertise.

• Familiarity with enterprise security and compliance frameworks.

• IBM Case Manager/BAW, Event/Workflow (PE/BAW), IBM Content Search Services

• Knowledge of cloud‑native content services (OpenShift, AWS ECS/EKS, Azure AKS)

• IBM Cloud Pak for Business Automation

• AWS, Azure, or GCP (VM-based and cloud-native models)

#LI-SJ1

Remarkable benefits:

•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify