Data Analyst

At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 Experience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Responsibilities

• Build, maintain, improve, and automate reports and dashboards in Salesforce, Tableau, Excel, and other relevant visualization tools

• Provide analytical support to Sales, RevOps, and other departments (Marketing, Finance, GCC, etc)

• Partner with management and operational teams to deep dive on core operational and business issues and use data to provide actionable insights

• Establish processes and exercise due diligence and audit to promote data hygiene

• Take ownership of key metric definitions within Sales Operations

• Facilitate meetings with stakeholders across various organizations

• Demonstrate a high level of responsiveness with senior executives and key stakeholders

Requirements

• Experience working with analytical and visualization tools (Excel, Salesforce, etc)

• Strong analytical and problem solving skills to tackle business challenges

• Strong business acumen in understanding the ‘why’ behind key metrics and reports

• Excellent communication skills; can establish credibility, build consensus, and partner cross-functionally with minimal or no direct supervision

• Experience in analyzing data processes, and finding automation opportunities

• Comfortability in a fast-paced, dynamic environment with the ability to meet deadlines

• Proficiency with GSuite and Office365 apps

• Comfortability in dealing with ambiguous problem statements, and having initiative to refine objectives along the way is strongly preferred

• Drive to learn necessary technical tools to reach end goal

• Commitment to do night shift (e.g. 11pm to 8am, Monday to Friday)

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

View the Participant Poster in English and Español.

View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

For European Job Applicants our Job Applicant Privacy Notice can be found here.