Project/Product Manager Hybrid (FTC)

383 Group is a collection of digital product specialists, uniting the skills, knowledge and experience of 383 Project, a digital product studio, Canvas, an award-winning digital product conference and community, and IRIS, a product talent acquisition consultancy.

Together, we empower digital communities. We work with the bold and the brave to create high-performing, inclusive digital platforms and experiences, elevate product design standards and thinking, and support and develop product leaders at every stage of their careers.

We aim for our work to have a positive impact on people's lives, even if that's in the smallest of ways.

About Us

Our Project Management team is at the core of our studio’s success, leading the delivery of a wide range of digital projects. We collaborate closely with all departments, from UX research and creative to development, ensuring smooth project execution from start to finish. We champion robust processes and guide our teams and clients towards best practices and efficient workflows.

The Opportunity

We’re seeking an experienced Project Manager (Fixed Term Contractor, or Freelance) with strong product management skills to join our dynamic team. If you have a proven track record in digital agencies, specifically in web and mobile development, UX/UI design, or multi-platform projects, we want to hear from you!

You’ll be at the forefront of delivering digital projects of all sizes, from initial concept through to final launch, managing project scope, resources, timelines, and budgets to meet 383's strategic goals. You’ll bring your expertise in multiple project management methodologies (Agile, Waterfall, etc.) to lead complex projects and manage multiple client relationships concurrently.

You must also have experience in Digital Product Delivery, including owning the product backlog, creating user stories and acceptance criteria, planning sprints, and leading scrum ceremonies.

Your Role

• Lead and deliver high-value digital projects, ensuring they meet financial and strategic objectives.
• Manage client relationships, ensuring clear communication and alignment with client goals.
• Develop detailed project plans, track progress, and adjust as necessary to meet changing needs and requirements.
• Coordinate cross-functional teams (designers, developers, strategists) to deliver innovative digital solutions.
• Facilitate client workshops to ensure critical decisions are made and stakeholders are engaged.
• Identify risks and issues in real-time and manage them proactively to keep projects on track.
• Mentor and support other project managers, sharing your knowledge and best practices.
• Contribute to refining and improving 383’s project management processes.
• Own and manage the product backlog, ensuring it is up-to-date and prioritized based on stakeholder input and strategic goals.
• Create user stories and define acceptance criteria to guide development efforts.
• Plan and lead sprint planning sessions, ensuring team commitments align with project goals.
• Lead scrum ceremonies, including sprint demos and backlog refinement sessions, to maintain project momentum and transparency.

About You

We’re looking for someone with:

• 5+ years of experience in digital project management, preferably in an agency setting.
• A strong track record in web/mobile development, design, or UX research.
• Experience managing complex digital projects with budgets over £75,000 for both domestic and international clients.
• Deep expertise in Agile, Waterfall, and hybrid methodologies and the flexibility to apply them appropriately across different projects.
• Exceptional communication and stakeholder management skills, with the ability to simplify digital jargon for clarity and alignment.
• Proficiency in Atlassian tools (Jira, Confluence) and other project management software (SmartSheet, Synergist).
• Experience leading cross-functional teams and driving them towards successful project outcomes.
• A commercial mindset with experience managing budgets, resource planning, and revenue forecasting.
• Proven experience in digital product delivery, including backlog management, user story creation, and sprint planning.

What you’ll bring

• Calm Under Pressure: You handle challenges with ease and stay solutions-focused.
• Strategic Thinker: You approach every project with a logical, scalable strategy.
• Detail-Oriented: Your organizational skills are top-notch, and you excel in meticulous planning.
• Positive and Energetic: You inspire those around you, keeping teams motivated and engaged.
• Experienced Mentor: You guide other project managers with confidence, fostering growth and excellence.

About us

We're pretty laid back, but there's a few things you should know about what's important to us.

Humility, not modesty. We know that we’re good and we trust in our people, our skills, and our capabilities. But we also know that nobody is above making mistakes, and there is always more for us to learn. We talk with confidence, but we don’t take ourselves too seriously.

Bravery, not bravado. We push each other to be better, take calculated risks, and admit when we’re in the wrong. We put our money where our mouth is, and hold the same high standards of ourselves as we do of our clients.

Compassion, not indifference. We care about each other, we care about the work we do, and we care about the world we live in. We understand that we all have lives outside of the office, and that our impact goes beyond the products we build.

Honesty, not lip service. We believe in straight talking and telling it like it is, without pushing an agenda. We strive to have open conversations that focus on the right thing to do.

Benefits

The salary band for this role is £45k -£ 50k (per annum, this would be pro rata depending on length of FTC)

• Tech - Swanky Macbook to work on
• Flexible Hours - We know people have kids, dogs, lives, it’s all good!
• Your Birthday Off! - Not to mention 20 days holiday to start & Christmas off on top! (That’s about 38 days holiday inc B/H’s, way better than the normal 28!)
• Family Planning - We offer an enhanced maternity, paternity and adoption leave package
• Healthcare - We’ve a healthcare cash plan for UK residents (Non-UK options coming soon)
• Training & Development - We’ve a quarterly book budget, we run regular Breakfast Sessions + Lunch & Learn sessions to spread the knowledge and more!
• Canvas community - Another learning opportunity, we run the a community for product people, with on and off line events and learning opportunities throughout the year that you are welcome to attend.
• A Bit Of Fun - A voucher every quarter to spend on whatever you like, just for turning up!
• Socials - We’re a pretty sociable bunch so we run lots of events online, as well as IRL to catch up with your colleagues! (Not to mention we’ve a Bookclub aka Cheese & Wine club!  )
• Something A Bit Different - Beyond The Lab is an entrepreneurial venture in our business, ask us about it!
• Pension - 3% Employer to match 5% Employee contributions

How to apply

We don’t believe in seven stage interviews, psychometric testing, or mass committees deliberating if you’re ‘worthy’ of being a part of our team. At the same time, we won’t just have a chinwag over a coffee and offer you a job on the spot either. What’s really important is you feel we’re a fit for you, and vice versa, so we will spend time getting to know each other.

Generally speaking, the application process will include:

• A 30-min video chat to talk through your CV and experience with our Talent Manager.
• An interview with one of our Talent Manager and a member of the Senior Leadership Team. You’ll be given a couple of things to prepare in advance, including a brief to respond to. Don’t worry - we’ll give you plenty of time for this bit.

Just to let you know...

We’re looking for people who share our values of; passion, humility, bravery and honesty, in addition to compassion, talent and hard work. Oh, and a decent sense of humour will help, too.

You may not meet all of the requirements in this job description, but you should still apply, especially if you have an interesting story to tell. Your skills and passion will stand out—and set you apart—especially if your path into product has been unconventional. We welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge the status-quo.

We’re thrilled with the applications we receive for our roles, and love taking the time to review them, but unfortunately we’re not able to reach out to everyone individually. If we’d like to move forward with your application we’ll definitely be in contact with you!

383 has a policy of non-solicitation of employees from either active or prospective clients. We apologise to any applicants this impacts, but it is a necessary policy to protect our ongoing commercial interests.

We are not looking to work with 3rd parties, direct applicants only.