Technical Services Developer

Team: Customer Success

Location: Paris, Remote

Commitment: Full Time

Workplace Type: remote

Within 1 month, you will:

• Discover the 360Learning platform 

• Have a global view on our code-base

• Obtain an understanding of customer needs & the custom technical solutions to build

• Get to know the team

• Develop a first internal project

Within 3 months, you will:

• Gain skills on our tool stack (Workato, snowflake, github, ….)

• Develop Technical Solutions for our customers

Within 6 months, you will:

• Take support shifts

• Contribute to the development of a wide variety of technical solutions

• Ensure scalability of all solutions through documentation, and enablement of teams

• Test solutions developed other team members

Within 12 months, you will:

• Proactively propose new solutions to develop

• Upskill on new technologies & tools

• Review the code of your peers

• Participate in enhancing our processes towards excellence

The Skill Set:

• 4+ years of experience in software engineering, especially in front-end development
• Experience working with node.js and vue.js
• Strong understanding of APIs, webhooks, authentication methods, and asynchronous workflows 
• Ability to design scalable, efficient, and maintainable technical solutions
• Experience working with SQL databases or DataWarehouses (Snowflake is a plus)
• Exposure to cloud platforms is appreciated
• Interest in full stack development, Git workflows and CI/CD practices
• You have excellent analytical skills, structured thinking and the ability to synthesise 
• Strong troubleshooting and debugging mindset
• Comfortable working in fast-paced environments with evolving priorities
• Fluent English (US/UK), French speaking is a plus
• Knowledge of BigCommerce is a plus.
• Enthusiasm for our culture explained https://bit.ly/Convexity360L

What we offer:

• Compensation: Package includes base salary, a variable component and equity 📈

• Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. 

• Balance: Flexible hours, full remote work possible anywhere in France 🏠

• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

• Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

• Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process:

• Phone Screen with our Talent Acquisition Manager

• Technical Test to do at home

• Discovery Meeting with our Technical Services Dev Lead

• Clarification meeting with our Head of Technical Services

• Culture-fit interview with our VP Professional Services

• Ref Check

• Offer!