Workplace Technology Support Engineer

 

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! 

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. 

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

The Workplace Technology Team is a key part of life at Zopa, ensuring employees have the systems and tooling they need by providing support and escalating issues whenever needed, to ensure we can get everyone working as quickly as possible. 

We are now looking for a more experienced member of the team to take ownership of the trickier issues, as well as providing ongoing support to new and existing Zopians. We work in a Windows and Mac environment with lots of applications, so you'll be using your experience with both to help troubleshoot issues with varying degrees of difficulty. You will also be responsible for managing escalations and collaborating with teams to get them resolved as fast as possible. Lastly, this is an office based role (4 days a week) and part of a monthly on-call rota to ensure our staff are supported24/7.  

#LI-CW1

At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work life balance. Our teams work in a hybrid manner from our open-plan, riverside London Bridge office and the comfort of their own homes at a frequency that suits the team and the work they do.  

Not only that – you'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.  

*Subject to having the right to work in the country of choice 

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.