Description
Zoox is seeking a highly motivated and experienced IT Endpoint Engineering Manager to lead our dynamic Endpoint Engineering team. This pivotal role is responsible for overseeing the engineering of desktop environments for Windows, macOS, and Ubuntu through central management tools, ensuring optimal performance, security, and user experience. The successful candidate will manage a team of 7 engineers, including VDI Engineers, and will play a key role in promoting the best possible employee experience and productivity levels across the company.
In this role, you will:
- Lead and manage the Endpoint Engineering team, setting clear objectives, evaluating performance, and facilitating professional development.
- Oversee the design, engineering, and evolution of desktop environments across Windows, macOS, and Ubuntu, ensuring adherence to Zoox standards for performance and stability.
- Collaborate with cross-functional teams to deliver solutions that are reliable, secure, and scalable.
- Ensure the development and maintenance of comprehensive documentation, including standard operating procedures, configuration guides, and knowledge base articles.
- Drive the identification, evaluation, and recommendation of cutting-edge technologies and tools for endpoint management.
- Foster a culture of continuous improvement, encouraging the team to analyze current processes and recommend improvements to enhance efficiency.
- Stay abreast of industry trends and advancements in endpoint technologies, leveraging insights to guide strategic direction and innovation within the team.
Qualifications:
- A minimum of 12 years of experience in IT, with at least 4 years in a leadership role managing technical teams.
- Strong leadership and team management skills, with a track record of mentoring and developing technical staff.
- Proven expertise in engineering and managing desktop environments across multiple operating systems (Windows, macOS, Ubuntu) using central management tools such as Jamf Pro, Microsoft Endpoint Manager, or similar.
- Strong experience with VMware Horizon ecosystem, including deployment, configuration, and management of VDI solutions.
- Familiarity with the full VDI lifecycle, from design and implementation to maintenance and optimization, with a focus on delivering a high-quality user experience.
- Exceptional communication skills, capable of effectively articulating technical information to both technical and non-technical stakeholders.
Bonus Qualifications:
- Experience with desktop management in specialized environments such as manufacturing facilities and fleet operation centers, including the deployment and maintenance of rugged devices and the implementation of solutions tailored to high-availability and mission-critical operations.
- Knowledge of DevOps practices and tools.
- Certifications in relevant technologies and management.
Compensation
There are three major components to compensation for this position: pay, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The pay range for this position is $166,000 to $240,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The pay range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
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