Sr. Engineer, Full Stack (Identity)

Location: UTC-8 to UTC-5

Hi there!

We're looking for a Sr. Full Stack Engineer to join the Identity team at Zapier. We’re on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

As a Sr. Full Stack Engineer on Team Identity, you will join an established team at Zapier that owns Upmarket users’ account creation, login, sign-up, identity management, and account security. We support Upmarket account admins to administer the account and user life cycle securely and easily at scale, so that they feel confident bringing their team members into Zapier.

The work on this team is critical to Zapier’s product roadmap and our mission to bring automation to everyone. This team has a dedicated Product Manager and Designer to partner with our engineers throughout the software lifecycle.

If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

Our Commitment to Applicants

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:

About You

You can build scalable web apps. You have at least 7+ years of software development building web-based software products. You’ve worked across the stack, and though you may know more front-end frameworks or building web services, you can dive into any aspect of an application. Zapier is built on Python, Django, React, Node.js, and AWS.

You can build frontend components. You’ve used a modern frontend framework to develop frontend components. Experience building at scale in React is a bonus! You value user experience and think about reuse as well.

You care about users. You spend most of your time coding but are driven by solving user needs. You contribute to design and product strategy discussions with a broad understanding of both the constraints and opportunities created by technology.

You value code quality. You understand that testing your code and good code coverage is essential in delivering a solid product. You know how to document well and lean on automation whenever possible. You have an understanding of tech debt and can formulate a plan to address it, but know how to ship production-ready code.

You have a systems-oriented mindset. You're inquisitive. You build a deep understanding of problems and are good at spotting patterns. You understand how to design and implement end-to-end software systems.

You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. As a remote-first company, our values help develop trust and ensure we collaborate effectively to democratize automation. You recognize how our values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing, and you’re excited to be part of the team.

Things You Might Do

Zapier is a fast-growing,  remote-first company. You'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

• Building and scaling web products that directly impact our customers or partners.
• Developing frontend components and UIs that are reusable and highly performant.
• Design and build RESTful APIs to be used in a front-end application
• Run experiments to learn what techniques work best at keeping users engaged and informed
• Monitor reliability and performance through dashboards and tools to ensure availability
• Dig into bugs and feature requests
• Own large projects from ideation to delivery, providing technical leadership to the team and managing stakeholders.
• Work with teams and stakeholders across Zapier to help them deliver value to customers in new and exciting ways
• Help other engineers on the team and across Zapier
• As a part of Zapier's all-hands philosophy, help customers via support to ensure they have the best experience possible.

Team Administration’s Mission and Roadmap

We build and maintain the systems that allow Upmarket admins to administer account and user life cycles securely and easily at scale.

Our domain includes some of the most critical and challenging problems in account creation, login, sign-up, identity management, and account security.

Our top priority for 2023 is to improve visibility, control, security, and trial & onboarding for our users. This means that we are at the forefront of identifying where we’re falling short in serving the needs of technical buyers and account admins and then working on delivering the features and tools they need to succeed.

Zapier Compensation Guiding Principles

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

• Competitive: Zapier pays well among the technology sector.
• Equitable: Consistent pay practices; competency-based pay.
• Simple: Pay is well understood, and pay practices are built for scale.
• Transparent: Zapiens know how pay works, including how their pay is determined.

The pay ranges for this role are:

United States: $167,000 - $251,000 USD

Canada: $167,000 - $251,000 CAD

A Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity. We use a competency-based approach to base pay, which means we set pay for all Zapier employees based on their competency and skills demonstrated in their role. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high level of job knowledge and skills for their current role and level while at Zapier.

For more information on Zapier’s Total Rewards please click here.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.

#LI-Remote