DevOps Engineer

Full Time, Remote - US only

Our mission is to make the best mental health tools accessible for everyone, as we bring mental healthcare to the masses.  

We’re a venture-backed startup building tools to help millions of people monitor, regulate and ultimately improve their moods. Our tools are powered by the latest research in NLP and ML, use scientifically proven techniques from Cognitive Behavior Therapy, and are based on 10 years of digital mental health research at Stanford University. Our Chairman is Andrew Ng and Dan Jurafsky is a member of our advisory board, both globally recognized leaders in AI/NLP.

We are poised to redefine how people access mental health care and are building the dream team that’s excited about getting us there. You will be working with a modern technology stack that is built on an AWS, GCP and MongoDB cloud platform. Your ability to add new and critical features to Woebot while also refactoring parts of our current system will help provide the fuel that will help us get there.

Why You Should Join Our Engineering Team

You care about helping make quality mental health care realistically accessible to millions of people globally and are genuinely curious and effective in building complex scalable distributed systems. 

You have the unique opportunity to create & improve our infrastructure; helping delineate Woebot into a premium offering which will ultimately become the new standard in digital therapeutics. 

In the process, you’ll learn more about chatbots, serverless, product service and more. You’re energized by the idea of learning more about evidence-based psychological interventions and how to translate them into digital products that improve the lives of millions of people.

How You’ll Thrive

Ramping up

• In your first 4-5 weeks, you will have analyzed and understood the entire Woebot CI/CD pipeline and the cloud services that Woebot’s platform uses.
• You will also meet with the teams you’re supporting in your role to understand their needs and challenges. 
• You will develop and share a list of recommendations for improving the Woebot platform.
• You’ll begin to respond to infrastructure change requests from members of the engineering, content, or data teams.

Improve Woebot Without Sacrificing Quality

• By day 45 you are becoming familiar with our tech stack and are now the first point of contact when other teams need existing services modified or new services added.
• By day 60 you’ve designed and built out one Infrastructure As Code solution that makes a tangible improvement to our platform and to the users who rely on it.  

Create Systems That Help Us Scale

• By day 90 you’re identifying platform problems before they happen and creating preventative measures to avoid them, as well as monitoring systems that detect when they occur.
• Within your first few months, you are quickly learning, maintaining, and enhancing disparate systems across Woebot.  
• You will add new features while improving and refactoring the existing system along the way, maintaining Woebot’s current functionality as our product and team scales.

This Might Be Your Next Career Move If

• You have 5+ years of experience building, deploying, monitoring and ensuring the reliability of staging and production platforms using Python, JavaScript or a similar language, and have a deep knowledge of AWS-based solutions - with Google Cloud Platform experience being an advantage.
• You care about helping make quality mental health care realistically accessible to millions of people nationwide.
• You read voraciously about your field of expertise and enjoy bringing your learnings to the team in the form of recommendations for system improvement. You are a strong proponent of not only delivering new features but also of hardening systems along the way, making it bullet-proof to errors or outside attacks.

Role Specific Competencies

• 5+ years of experience within a DevOps role
• Experience of supporting cloud-native applications and mobile app clients
• Solid experience and familiarity of Linux environments
• A degree in Computer Science or AWS Certified DevOps Engineer – Professional or equivalent is an advantage
• Expertise in designing, administering and managing an enterprise environment (nice to have)
• Experience with enterprise system security and best practice protocols, with specific experience of handling HIPAA and GDPR governed data being an advantage (nice to have)
• Experience optimizing applications, both stand-alone and in distributed systems, to maximize performance (nice to have)

Core Responsibilities

• Building and maintaining new development tools, services and infrastructure
• Ensuring and monitoring the reliable operation of the Woebot platform
• Supporting our CI/CD workflow
• Writing Infrastructure as Code modules and validating them using unit tests
• Supporting and improving our observability platform
• Incidence management and root cause analysis
• Working with our Head of Security to assist in the protection of cloud based systems against cybersecurity threats
• Contributing to the writing and reviewing of Product Requirement Documents and Technical Design Documents
• Compiling periodic reports on the health of the Woebot platform for the management and/or our customers

Key Technologies That We Use

• Terraform
• Serverless Framework
• AWS services
• Deployment (CloudFormation, Cloud Development Kit, CodeDeploy)
• Network management (Route 53, VPC)
• Serverless API (API Gateway, Lambda, DynamoDB, SQS)
• Operations: (Control Tower, Organisations, SSO)
• Observability: (CloudWatch)
• GitHub
• CircleCI
• MongoDB
• Google Cloud Platform (BigQuery)

Our Core Values

• Empathic: You’re a compassionate person and a team player motivated to understand others and help them be successful, too. You care as deeply for your colleagues as you do for our mission and our users.
• Self-aware: You possess a high level of emotional intelligence, which allows you to understand yourself and others, and to have a healthy emotional life in the workplace.
• Proactive & flexible:You are able to hit the ground running, you take responsibility for finding a way to get the job done. You learn as quickly as possible and sometimes do things outside the immediate scope of your work, giving it all you’ve got.
• Strong work-ethic: You’ve mastered healthy habits in your life that allow you to do great things. You exemplify dedication and commitment to coming up with very good results in your work and inspire others to do the same.
• Growth mindset: You believe abilities – like intelligence and talent – can be developed through dedication and hard work. You see failure as an opportunity to grow and welcome feedback as a pathway to your continued success.
• Humble: You recognize that you are one among many, and you hold a genuine desire to discover what other people can offer. You are intrigued by how others think, and how others feel differently from you. You lean into these moments with patience and  curiosity.

Benefits

• Competitive Salary
• Stock Options 
• Flexible PTO
• Health, Dental & Vision

Woebot is an equal opportunity employer and we deeply value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.