Product Leader for Loyalty Solutions Rewards (Senior Manager)

About this role:

Wells Fargo is seeking a Product Leader for Loyalty Solutions Rewards (Product Management Senior Manager) as part of our Partnerships, Loyalty, and Strategy team within Cards & Merchant Services. This role is responsible for defining and building out our product strategy for Rewards Earning capabilities across Wells Fargo Consumer Credit Cards, Small Business Cards, and Cobranded Cards. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer
• Define the vision for how WF will deliver value to top customers to enable and mature capabilities applicable to Rewards Earning
• Conduct market research, spend analysis, and feasibility assessments to effectively prioritize new opportunities
• Gain executive sponsorship and widespread enterprise support for new initiatives and partnerships across key stakeholder teams
• Implement and own organizational structure and routines around delivery activities to ensure ongoing visibility to work
• Ensure both technical and nontechnical requirements are fully scoped upfront, and impediments to progress are addressed efficiently
• Partner closely with business and technical partners to establish new capabilities to modernize Rewards Earning
• Manage and develop teams of managers and individual contributors for leading product strategy
• Appropriately identify, monitor, and mitigate potential risks to initiative delivery and overall customer experience
• Collaborate and consult with internal and external stakeholders regularly to drive engagement and alignment
• Manage allocation of people and financial resources for Product Management
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications, US:

• 6+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of Management experience

Desired Qualifications:

• Deep external knowledge of card industry offerings and key trends
• In depth experience in the product operating model to lead multiple technical scrum teams to deliver product capabilities and enhancements
• Experience evaluating and shaping end-to-end customer journeys/CX
• Experience in agile product development techniques at scale
• Banking or financial services experience ideal, but not required
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels with significant internal collaboration/stakeholder management
• Exceptional problem-solving abilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results
• Strong sense of accountability and ownership
• Routinely goes above and beyond the defined parameters of a role or a project
• Demonstrates executive presence and professional maturity to diplomatically navigate difficult negotiations and contract discussions

Job Expectations:

• Willingness to work on-site at stated location on the job opening.
• This role offers a hybrid work schedule.
• Ability to travel up to 20% of the time.
• This position is not eligible for Visa sponsorship.

Posting Locations:

150 E 42nd, New York, NY

2800 S Price Rd, Chandler, AZ

800 S Jordan Creek Pkwy, West Des Moines, IA

*Salary will vary based on work location.

New York City – Pay Range: $138,500 – 287,600 annually

Charlotte and Chandler – Pay Range: $120,400 – 250,000 annually

Required location(s) listed above. Relocation assistance is not available for this position.

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.