SOFTWARE ENGINEER III

Position Summary...

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

What you'll do...

About Team
 

Our team caters to several businesses across Walmart that leverage Service Now for HR case management, associate relations, People system integrations and other related product engineering capabilities. Walmart's philosophy of Everyday Low Prices is not an easy one to achieve. Being cost-effective is critical because it allows us to optimize all processes and verticals while striving for excellence. Our team is a big part of making this possible. 

What will you do:

You will be part of a global engineering team set up that caters to several businesses across the globe at Walmart. The team leverages/implements standard modules as well as builds custom developments that integrate with several systems meant for People related solutions. Your code / solutions could potentially enable millions of users achieve efficiency in their day to day processes and thus enable massive cost savings for Walmart.

The role is of a ServiceNow engineer who is motivated to actively contribute to the design and development of ServiceNow HRSM Module along with Portal. The role is expected to make a difference to the product in terms of the design and contribute towards identifying technical risks and find solutions to various problems.

Your Responsibility shall include

• Build, test and deploy cutting edge solutions at scale, impacting associates of Walmart worldwide.
• Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community.
• Be involved in the successful implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Translating stories, designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Work closely with the Tech Leads/Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery) within the established architectural guidelines.
• Interact closely for requirements with Business owners and technical teams both within India and across the globe.
• Performs root cause analysis to prevent future occurrence of issues
• Writing and developing code, conducting unit testing, communicating status and issues to team members and stakeholders
• Troubleshooting open issues and bug-fixes, enhancing design to prevent re-occurrences of defects, ensuring on-time delivery and knowledge transitions
• Troubleshoots business and production issues by reviewing and analyzing information (for example, issue, impact, criticality, possible root cause)
• Driving proof-of-concept and implementing prototypes to validate ideas.
• Responsible for assessing bugs priority & severity, effectively communicate to stakeholders.
• Engage with 4iTB model across the globe to drive the agenda, understand priorities and lead towards delivering quality products.
• Need to be passionate to learn new technologies and also ability to quickly adapt to change.
• Be part of on-call rotation to support applications, identify issues and work towards resolution.

What you'll bring:

You have a deep interest and passion for technology. You love writing and owning codes and enjoy working with people who will keep challenging you at every stage. You breadth and live large scale systems engineering. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities. You will also have to provide technical leadership and mentoring to a small team of highly talented and motivated engineers to deliver these solutions with highest quality. 

Your qualifications shall include

• B.Tech. / B.E. / M.Tech. / M.S. in Computer Science
• 2+ years of experience in design and development of highly -scalable applications and platform development in product based companies or R&D divisions using ServiceNow HR Service Delivery and Management.
• Strong computer science fundamentals: data structures, algorithms, design patterns
• Strong proficiency in JavaScript, XML, CSS, HTML, Angular JS, jelly scripting, JSON, SOAP & REST Web Services and thorough understanding of its core principles
• Hands-on experience working on ServiceNow HRSM Module – Creating Service Catalogs, Record Producers, Portal, Workflows and Orchestration
• Should have an understanding of ServiceNow development, including creation of Client Scripts, UI Policies, Business Rules, Script Includes, ACLs, Roles etc. Uni and bidirectional integration using SOAP and REST messages/web services and Mid Servers.
• Experience on ServiceNow recent features like Agent Workspace, Integration Hub, Manager’s Hub, Advanced Work Assignment would be helpful.
• Experience around ServiceNow Performance Analytics, Virtual agent, AI/ML to improve user’s experience would be appreciated.
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments and especially on SSO process
• Demonstrated ownership for development and design of a few modules/features in a product.
• Hands on development skills to prototype technical solutions.
• Ability to adapt to change quickly, willingness to learn new and emerging technologies
• Good communication and interpersonal skills
• Awareness of Agile (Scrum) methodologies by using tools like JIRA.
• Ability to work independently as well as a team player.

About Walmart Global Tech
From entry-level to executive positions, Walmart provides limitless opportunities for growth, and career development. Walmart started small, with a single discount store and the simple philosophy of selling more for less. Today, we are a growing technology-enabled company founded on the same values as our first store. We establish clear expectations, empower associates to manage their work, and hold ourselves and one another to a high standard. Walmart's scale enables us to have an. No other company has the reach of Walmart, with 2.3 million associates worldwide and over 230 million weekly customers. Walmart is reshaping retail by investing in an expanding workforce. While technology is at the heart of our digital transformation, people are the reason we succeed and the force behind our innovations. We train our team in the skillsets of the future and bring in experts like you to help us grow.

Flexible, hybrid work
We use a hybrid way of working that is primarily virtual, while remaining near the locations Global Tech calls home. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives and spend less time commuting. Of course, being together in person is an important part of our culture and shared success. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. 

Benefits:
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include Restricted Stock Units, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 2years’ experience in software engineering or related area at a technology, retail, or data-driven company.

Option 2: 4 years’ experience in software engineering or related area at a technology, retail, or data-driven company.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Care, Customer Service, Information Technology, Project Management, Retail Operations, Support, Technical Strategy, Troubleshooting

Primary Location...

Pardhanani Wilshire II, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India