(IND) MANAGER, TECHNOLOGY SERVICES ENGINEERING

Position Summary...

What you'll do...

About Team:
Real Estate team @Walmart is focused on the development of Intelligent Software applications by leveraging a vast amount of data. These applications are powered by data science and ML models. Our applications help to improve the operational efficiency of Real Estate business domain. These enterprise solutions are deployed across all our global business markets.

What you'll do:

• Able to manage a team size of 8-12
• Engage with Product Management and Business to drive the agenda, set your priorities and deliver awesome products. 
• Drive the maintenance and support of 40+ Real Estate solutions across the globe.
• Responsible for the ensuring monitoring and alert handling of these solutions are all in place and being implemented using advanced applications like Splunk, Dynatrace, Spotlight, Xmatters, Azure AppInsights and Azure monitoring.
• Experience in driving and giving direction on production Incidents within SLA – Ability to debug and analyse production issues in detail across systems.
• Perform Problem management & RCA to proactively reduce production incidents.
• Responsible for Infrastructure management across Walmart computes and cloud infrastructure.
• Fix problems, test and deploy to resolve production incidents.
• Work closely with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community.

What you'll bring:

• Bachelor’s degree in computer science or related discipline and experience of 4 to 7 years.
• Good grasp of networking fundamentals and core protocols and tech such as: TCP/IP, HTTP, DNS, load balancers, distributed file systems.
• Working experience on monitoring tools like splunk is expected.
• Capability to program in Java & Spring boot or .net.
• Strong database skills - key-value and relational databases. Experienced in SQL, Stored Procedures, DB Scripts, ETL etc.
• Logging and Monitoring experience designing, deploying and running systems like Splunk, ELK, New Relic or other APM solutions is an added advantage.
• Exposure/Experience to Cloud technologies & CICD is an added advantage.
• Capable of technical deep-dives into code, networking, systems, and storage with very bright, experienced engineers
• Good experience and knowledge of ITSM Support processes and related tools is mandatory for the Support engineer position.
• Hands on experience of working with tools like Mockito, JBehave, Jenkins, Bamboo, Confluence, Rally
• Hands on experience of writing Junit test cases, working with Maven/Ant/Gradle, GIT
• Experience of working with Agile methodologies.
• Knowledge of Security concepts (E.g., authentication, authorization, confidentiality etc.) and protocols, their usage in enterprise application.
• Experience building applications on the web platform with JavaScript, HTML, and CSS.
• Hands on experience with React and knowledge of REACT tools including Webpack, Enzyme, Redux, and Flux and testing tool like Jest.
• Strong fundamentals in Web Standards, Browser Performance and Rendering Pipelines, HTTP, and other relevant concepts.
• Open to learn new skills as per project needs.
• Experience with microservices would be plus.
• Good to have exposure in Backend development using Python, Django,Node.js  languages and frameworks.
   

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
 

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:
Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in computer science, information technology, engineering, computer information systems, or related area and 8 years’ experience in production support, software support, or technical support.

2 years’ supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Both software and hardware troubleshooting., Technical support operations, account management, customer support, automation, analytics, reporting, supply chain, retail, or eCommerce.

Primary Location...

RMZ Millenia Business Park, No 143, Campus 1B (1st -6th floor), Dr. MGR Road, (North Veeranam Salai) Perungudi , India