IT Infrastructure Engineer

About the IT Team

We are a high-functioning and cohesive team providing an amazing customer experience and focused on opportunities to unlock growth across the company and doing it all with a keen eye on security. We're here to make work easier and more efficient for our coworkers, fix what needs fixing, implement and improve processes, provide automation to increase efficiencies, onboard new hires at a rapid pace, evaluate and procure new solutions in the software and hardware worlds, and administer and improve our SaaS stack. As part of a rapidly growing startup, we're always ready to expand our responsibilities at a moment's notice all while maintaining the white-glove service our fellow employees deserve.

About This Role

As a IT Infrastructure Engineer, your primary duties involve designing system architectures, planning integration strategies, and executing integration activities. You'll analyze requirements, define interfaces, and oversee all large project integrations. Collaboration with cross-functional teams is essential, as is staying updated on industry trends. You'll mentor junior engineers and ensure compliance with regulations, security and quality standards.

Our ideal candidate has a deep technical aptitude for building automations for corporate applications and integrations. This person understands the day-to-day aspects of an IT organization, especially in a high-growth startup with ever-changing requirements.

Responsibilities: 

• Oversee large impact system integration projects touching thousands of users
• 4+ years in corporate IT with 2+ years working in a system administration capacity 
• Overseeing new Okta workflow automations as well as maintaining existing automations using programs such as Workato, Postman, or BetterCloud
• Configuring and managing SAML/SSO Identity Providers such as Okta or OneLogin
• Administering cloud-based enterprise level email systems such as Google Workspace
• Ensure the validity of downstream data from our Workday-HRIS system to Okta, and down to SSO based applications.
• Implement SaaS system changes and administer access to systems and information within approved IT security policies, guidelines, and standards.
• Assessing business requirements, evaluate our software stack and implement   improvements and solutions.
• Working closely with People Ops, Legal, Sales Ops and other  teams to develop scalable and reliable solutions.
• Write scripts or workflows to help automate manual processes
• Create and maintain standards, procedures, and documentation related to responsibilities.
• Participate in system audits and perform testing for disaster recovery or SOX controls, ensuring a secure processing environment that protects the integrity and availability of information

Requirements: 

• 5-star customer service mindset.
• Excellent teamwork skills.
• Experience with implementation and administration of SSO/SAML/IAM systems.
• Experience working with Okta workflows
• Experience with API integration work
• Proven experience with managing cloud applications and platforms.
• Familiarity with video conferencing applications such as Zoom, Microsoft Teams, Google Meet
• Basic knowledge of networking concepts (switching, firewalls, subnetting, wireless technologies, VPNs, LAN/WAN, etc.).
• Flexible work schedule; we take every opportunity to succeed as a company - sometimes that means early mornings, late nights, and unexpected phone calls and Slack messages outside of typical working hours.
• 4+ years of experience in the IT space with 2+ years of experience in design, development, implementation, and support of enterprise SaaS applications and integrations.
• Excellent verbal and written communication skills with both engineering and non-engineering audiences with customer focus and problem solving mentality.
• Ability to find out-of-box solutions to best fit business needs and requirements.
• Ability to overcome all obstacles and challenges.
• Prioritize automation over manual processes
• Excellent time management and prioritization skills

US Employee Benefits

Verkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firm wide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches and dinners provided daily