About Vendr
Vendr helps people buy and sell software without friction. As the creator and leader of the SaaS buying category, Vendr has saved companies millions of dollars across tens of thousands of software purchases.
If you're eager to advance in your career and are committed to establishing a fair and transparent software purchasing ecosystem supported by top-notch data, you’ve come to the right place.
Our headquarters is in Boston, Mass., with locations in Charleston, S.C and London, England. We have employees globally who work both in-person and remotely.
At Vendr, our culture serves our team to deliver their best work. We prioritize a data-driven and transparent approach, focusing on velocity. We believe in doing what's right, not prioritizing who is right. We cultivate a curious mindset to seek out the truth and share data with those who can benefit.
Above all, kindness is at the core of our culture, where generosity and consideration for others are highly valued. In everything we do, honesty and transparency are paramount, as they're essential in building trust with our customers and one another.
→ Learn more about our values.
Since 2019, we have:
- Managed billions in software spend on behalf of our customers
- Saved hundreds of millions of dollars for our customers across tens of thousands of software negotiations
- Provided our customers with unprecedented visibility into their software stacks, enabling them to identify opportunities for improvement and cost savings
- Utilized our industry-leading data to make the SaaS buying process more clear, transparent and accessible
- Assisted our customers in developing a data-driven approach to SaaS purchasing
- Collaborated with professionals in finance, IT, procurement, and department heads to enhance their process maturity and modernize their business processes
We want you to join us on our mission to fix how companies buy SaaS. We want to hear from you if you're looking for an opportunity to make a significant impact, solve interesting challenges, and help customers. Join Vendr's pioneering teams and help transform how companies discover, purchase, and manage software.
As a Senior Product Specialist at Vendr, you will serve as a trusted advisor to our clients, leveraging your technical expertise to guide them through the implementation and optimization of our Procurement SaaS platform. You will work closely with clients to understand their unique requirements and help deploy solutions that ensure successful deployment and integration. This role offers a unique opportunity to collaborate with cross-functional teams and make a significant impact on the success of our clients and the growth of our business.
Responsibilities:
- Partner with clients to understand their business objectives and technical requirements and recommend solutions based on Vendr’s offering.
- Provide expert guidance and support with implementation and deploying native (ex: CLM/ERP/IDP/SAML integrations) integrations and custom integrations using REST APIs and webhooks ensuring seamless deployment and optimal performance.
- Collaborate with clients to implement solutions tailored to their specific needs, leveraging your technical expertise, platform knowledge, and industry best practices
- Serve as a primary technical point of contact for clients, addressing inquiries, troubleshooting issues, and providing ongoing support and enablement both internally and externally.
- Be the liaison between customer-facing teams like Sales, Customer Success, PD&E to ensure alignment and support cross-functional enablement.
- Create and maintain scalable self-serve resources outlining best practices and common use cases for customers integration with the Vendr platform.
Requirements:
- 3+ years experience in a technical consulting role, preferably within the SaaS or FinTech.
- Familiarity with reading API documentation and using REST or GraphQL APIs and webhooks.
- Familiarity with SAML, SCIM, OAuth, Active Directory, and cloud infrastructure.
- Experience building custom integrations and/or proof of concepts using iPaaS/Automation platforms like Zapier, Workato, Tray.io, or Mulesoft.
- Experience with ERP systems (Netsuite, Quickbooks, Intacct) and Contract Lifecycle Management tools preferred.
- Ability to hunt down answers within data tools and logs to help troubleshoot issues and support efficient resolution.
- Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders.
- Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.
- Strong problem-solving skills and a proactive, customer-centric approach. Can derive technical solutions.
#LI-REMOTE
Why Vendr
- We’re a disruptor - we’re changing the way SaaS is purchased and managed
- We have the right value proposition at this time, (we save companies time and money and help them grow efficiently)
- We’re a startup with durable growth
- We have great people and a strong culture, (check out our values here)
- Competitive pay & benefits **applicable to U.S. employees, ask our team for details on our International benefits**
- Medical, Dental, Vision with 75% company-paid premiums
- HSA contribution
- Flexible PTO
- 12 paid company holidays in addition to PTO
- 4% 401k matching with no vesting period
- WFH stipend
- Education & wellness reimbursement
- All Mac environment
Vendr is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or take over sponsorship for employment visas at this time.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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