Project Manager

What you'll do:

• Manage the overall software implementation lifecycle of a project ensuring compliance with existing and future implementation standards.   
• Provide leadership and management of project resources including Varicent, client and partner resources.  
• Build and maintain a strong referenceable customer relationship with the customer's management and project teams. 
• Monitor and document project status; anticipates problems and resolves them or escalates them to appropriate level of management for resolution.   
• Manage project financials including budget, invoicing, forecasting and project profitability. 
• Works collaboratively with other internal departments (i.e. R&D, Customer Support, Education, etc.) to properly leverage resources to address customer needs. 
• Travel to client sites domestically or internationally as able based on COVID-19 accessibility  

What you'll bring:

• 5 to 7 years managing complex Enterprise Projects / Programs 
• Degree in Computer Science, Computer Engineering, Mathematics, or a related business discipline 
• PMP and/or Agile certified  
• Experience implementing Enterprise Applications using Waterfall and Agile methodologies 
• Excellent project planning, budgeting, scheduling, and resource management skills. 
• Effective time management, documentation, and organizational skills 
• Solid comprehension of databases, web applications and SaaS solutions 
• Strong business communication skills (verbal and written) 
• High energy with a drive to succeed  
• A desire and willingness to travel 
• Multilingual skills are a plus (Spanish, Arabic, French, Japanese) 

Success Factors

• Within 1 month, you will:
• Participate in new hire training and education 
• Orient yourself with Varicent delivery methodology and key deliverables 
• Have a good overview of the market, the customers, and the user personas 
• Be assigned your first Professional Services project 


• Within 3 months, you will:
• Manage all aspects of small to medium implementation projects following the Varicent Implementation Methodology 
• Be responsible for scope, execution, resourcing, budget, scheduling, client, communication etc on your assigned projects 
• Complete project Health and Status Reports and report status back to Varicent Services Management 
• Increase familiarity with key Varicent modules 


• Within 6 months, you will:
• Manage medium-to-large scale implementation projects 
• Participate in knowledge-sharing sessions within your immediate and broader teams  
• Mentor new hires on product implementation and project methodology  
• Stay up-to-date on product improvements 


• Within 1 year, you will:
• Consistently deliver Implementation Projects on-time, and within budget 
• Provide quality control over delivered work by yourself and other team members 
• Present a project success presentation to the larger Professional Services organization  
• Be able to demonstrate the success of your work through customer feedback and internal feedback 

Benefits

• An annual education allowance 
• No meeting Wednesday; Flex Fridays 
• Generous time off (including your birthday) 
• Employee and Family Assistance 
• Amazing colleagues to learn from