Director, Oracle Finance Systems

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

Upwork’s Finance System’s team is responsible for sustaining, developing and maintaining critical system capabilities associated with the effective running of Accounting and Finance teams. The team strives to improve efficiency constantly and proactively by automating and streamlining operations and reducing manual effort. 

We are seeking a hands-on Director of Finance Systems to help take us from our existing Oracle EBS R12.2 implementation to Oracle Fusion Cloud allowing us to support the scaling of Upwork’s internal applications to the next phase of its growth.  The successful candidate will be implementing and managing technology solutions that drive efficiency, productivity, and innovation within Upwork.

This role will be pivotal in spearheading our digital transformation initiative to deliver many benefits to our business teams. This role will interact with executive leadership along with a variety of business function heads to make business decisions to shape the enterprise financial technology that is sustainable. This highly visible role requires someone to come in and roll up their sleeves to drive the development of people, team, process and technology to address operational optimization opportunities.

Our ideal candidate will have in-depth knowledge and experience in Oracle Fusion Cloud Finance and leading other  business applications for organizations like Upwork and bring cross-functional leadership, be an expert communicator and love working with multiple stakeholders for common outcomes with high stakes at company level. Experience in various SaaS-based applications and their connectivity to ERP systems such as Oracle Fusion Cloud Finance is also required.

If you are stuck or bored with your current job and looking for a unique opportunity to make a significant impact, driving both business growth and technological advancement, hit the apply button. This position will report directly to the Senior Director of Finance Systems and Transformation.

Your Responsibilities

• Application and Domain Knowledge: Oracle Fusion Cloud application configuration, integrations, automation, AI, customizations, and reporting. In-depth knowledge of Oracle R12.2 and Oracle Cloud EBS in a financial environment. Experience in architecting solutions in multiple Oracle ERP modules such as GL, AP, AR, FA). Strong knowledge of accounting processes and hands-on technical expertise in an enterprise-wide information technology department as it pertains to ERP and other applications.

• Application Management: Manage the Oracle Fusion cloud application with our product management and business systems team. Be the primary contact for Cloud ERP key business functions including Finance, Accounting Support the Finance/Accounting teams during month-end, quarter-end and year-end closing process.

• Enterprise Integrations and Reporting: Ensure a smooth flow of information between Oracle Fusion Cloud ERP, Coupa, Vertex, Concur, Workday and custom applications by designing our business system architecture and leveraging API based data integrations. Help direct report design.

• Planning & Strategy: Develop and execute a strategic roadmap that aligns with Upwork’s overall business objectives ensuring financial tools support and enhance our order-to-cash, procure-to-pay, planning, and other critical processes. Identify opportunities for technology-driven improvements technology/engine reuse, technology and architecture health, and development process improvement. Working with our Program management team, overseeing the implementation, and management of software applications and platforms for finance and accounting. Evaluate current support model to develop plans for process improvements and automation while maintaining support levels.

• Vendor and Stakeholder Management: Collaborate with third-party vendors to manage contracts, licenses, and relationships and staff augmentation providers. Works with stakeholders and the ERP steering committee to define a prioritized set of business outcomes and work to accomplish those outcomes within agreed timelines. Ensure any new technology fits into our overall business technology infrastructure strategy and architecture.

• Security and Compliance: Design and enforce security policies that support internal and external controls, and regulations. Ensure internal control compliance across finance systems/applications including access/change management to support the annual internal/external audits

• Performance Monitoring:  Analyze current state environment to ensure the performance of business applications is within agreed SLA, make recommendations for improvement and optimizations by assessing impact on business operations.

• Change Management: Manage Change Management and testing process for cloud updates ensuring a smooth transition. Prepare all necessary documentation, document solutions and other related deliverables. Manage multi-environment release process.

What it takes to catch our eye:

• 10+ years of relevant implementing and sustaining Oracle Fusion Financials cloud, billing  and other related applications   with custom software solution development.

• Minimum 2 full cycle implementations of end-to-end Oracle Fusion ERP applications with focus on Financials Module experience Accounts Receivables, Accounts Payable, Assets, Project Accounting, Expenses and General Ledger

• Proven track record of aligning technology solutions with strategic business objectives.

• 10+ years of Financial System solutions/implementation experience in Oracle Fusion Cloud - Must have done a conversion from Oracle on Premise EBS to Cloud fusion for financials – led implementation.

• Solid understanding of business processes, financial processes and controls

• Strong understanding of SDLC (Agile, Waterfall) and engineering discipline

• Strong written and verbal communication skills, including presentation skills and experience communicating with technical and non-technical audiences.

• Demonstrated relationship building with business stakeholders at all levels

•  Strong resource and project management skills

•  Able to prioritize multiple tasks under tight deadlines, work in an efficient, quick, and organized manner with compromising on the details.

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals.  While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 19 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees. 

At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.

We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.