Senior Technical Support Engineer

How we support our team

• Commitment to building a culture of mentorship, equity, and psychological safety
• Competitive compensation and equity package
• 401(k) with 6% company match
• Flexible paid time off
  • We require employees to take 3 weeks off to recharge
  • We have holidays, as well as "Truffle Holidays" where the entire company takes a day off
• Medical, dental, and vision coverage
  • 80% Premium coverage for employees & their dependents
• Remote work annual stipend
  • $3,000/year We want you to be comfortable working remotely
• Health & wellness stipend
  
  • $1,200/year Maintaining your physical, mental, and emotional well-being is foundational to doing your best work
• Learning & development annual stipend
  • Adopting a growth-mindset allows you to grow professionally and personally.
• Experimental annual stipend
  • $2,400/year Experimentation paves the way for innovation, and allows us to learn and grow ourselves and our product. 
• Company off-sites!
  • We’re 100% remote with no office, but won’t let that stop us from working closely together. Destinations have included Hawaii, Cabo, Savannah, and the Rocky Mountains.

We’re looking for folks who are interested in being part of the journey to make the internet more secure. The internet is for all, and we believe that diverse experiences and people from all walks of life can contribute to this mission. That said, if what we’re doing resonates with your values, we’d love to have you apply even if you don’t check all of the boxes or match the job description to a tee.

Truffle strives to promote an equitable, inclusive, and psychologically-safe workplace for all who are interested in working with us. All job applicants will be considered throughout the employment process without regard to race, color, ethnicity, religion, sex, sexual orientation, gender perception/identity, age, pregnancy or parental status, disability status, or any other basis prohibited by law. If you are an individual with disabilities and reasonable accommodation is needed throughout the interview process, or to perform essential job functions, please let your recruiter know.

Lastly, we ask that all applicants consider the opportunity to answer a few voluntary demographic questions on the job application. This helps us track the inclusivity of our recruiting initiatives. Answering these questions is entirely optional and your answers will not be shared with the hiring team and will not impact the hiring decision.

Note: Our organization participates in the US federal E-Verify program. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. We do not use this information to pre-screen job applicants.