Global Collaboration Lead Engineer

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What We'll Bring:

Mandatory
• Expert knowledge and hands-on experience with administration of Microsoft 365: Exchange Online, Exchange Online Protection, Teams, SharePoint, OneDrive, Purview, Entra (Azure Active Directory), Conditional Access
• Excellent hands-on experience managing Proofpoint email hygiene (SAAS), and Secure Email Relay services
• Expert knowledge SMTP, email authentication (SPF/DKIM/DMARC), and all aspects of email administration on-premise and Exchange Online
• Expert use of Powershell – leveraging ability to create scripts for administration, automation of routine tasks, and as required for troubleshooting or other technically complex scenarios
• Exceptional troubleshooting and problem-solving skills
• Solution, maintain, troubleshoot, and secure all aspects of M365: Teams, OneDrive, SharePoint, Exchange Online, and on-premise email systems (Exchange 2016/2019)
• Hands-on experience integrating 3rd party apps with Exchange Online, Teams, SharePoint
• Strong organizational skills and ability to take on multiple assignments
• Superior verbal and written communication skills
• Identify and implement preventative maintenance and performance optimization solutions to meet operational and information security objectives
• Develop the technical design and operational procedures for Microsoft 365 and services within the technology scope of position
• Leverage experience for leadership in configuration, implementation, and migration of on-premise and cloud services to Microsoft 365
• Support, operate, and maintain all on-premise and SAAS services related to Global Collaboration Services
• Provide end-user support for tickets related to M365 and on-premise services as required
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations
• Strong knowledge and practical administration of SharePoint, OneDrive, and Teams
• Strong knowledge of foundational services supporting M365: Windows Server, networking (DNS, F5, Firewall), server virtualization (VMWare), Splunk (logging)
• Maintain a deep technical understanding of all aspects of Microsoft 365

What You'll Bring:

Nice to Have

• Experience managing Windows Server (on-Prem and Azure)
• Hands-on experience managing network environment (firewall, DNS, F5, etc.)
• Experience managing Azure Subscriptions, IAAS, PAAS
• Experience managing Windows 365
• Experience managing Microsoft Viva suite
• Experience configuring 3rd party telephony carriers for Teams Dial-Pad
• Hands-on experience with Quest and/or BitTitan Migration tools
• Keen understanding of M365 Enterprise license model
• Experience managing Proofpoint (SAAS Email Hygiene Service)
• Microsoft Co-Pilot

Impact You'll Make:

What We Offer We aim high — and are reaching for new heights every day. This is a terrific time to join our team as we build on our commitment to integrity, service, reliability and innovation. These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve. We believe in the power to achieve and are taking it in bold new directions. Who We Are A global leader in credit information and information management services, Transunion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Lead Engineer, Desktop Systems