Senior Software & Content Program Manager

What You Will Do

• Partner effectively across functional teams, including Product, Design, Engineering, Content, Customer Care, Marketing, Commerce, Finance to drive programs from ideation to execution, delivering on Company Strategic Initiatives and Product roadmap priorities
• Identify and drive program dependencies across software, hardware and content product development deliverables
• Structure work streams and facilitate the definition of deliverables, and drive to completion
• Manage 2-3 distinct program initiatives concurrently: program plans, scope, timeline, core team roles and responsibilities, milestones, executive stakeholder management, success metrics and risk mitigation
• Become the program expert and hub of information
• Report on weekly progress, challenges and blockers and communicate deeper executive reviews at milestones meetings
• Provide the big picture point view to support, guide and challenge individual work stream owners
• Help teams leverage Coda, Jira and Confluence to aid in the planning and organization of work
• Maintain an orientation toward teamwork and collaboration
• Evangelize the use of program management best practices, act as an Operational Excellence thought leader and drive process improvements

Who You Are

• Excellent communicator
• Superior collaboration and organization skills
• Excellent planning, analytical and interpersonal skills
• Expertise in software development, including software connected to hardware products
• Knowledge of Agile Methodology and experience working in an Agile-based development environment
• Problem-solving and conflict-resolution ability
• Knowledge of program management tools and techniques
• Demonstrates excellent learning acumen to ramp on projects quickly
• Self-motivated with the capability of working independently