Site Reliability Engineer, Infrastructure - USDS (Multiple Positions)

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this
commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities
- Assist the infrastructure team in operating a large network of Point of Presence (PoPs) around the world hosting edge services, including traffic acceleration, CDN cache, and gaming.
- Build metrics, tools, automations, visualizations, and monitors to facilitate the operation and optimization of the edge services.
- Build insights through statistical analysis to help drive targeted deployments to expand the coverage of our global infrastructure.
- Analyze, design, and implement solutions at the system level to remove bottlenecks and improve edge service performance.
- Participate in technical operations and rotations in response to performance and reliability issues.Qualifications
Must have a Master's degree in Computer Science, Engineering (any), Information Technology, or a related field, and 1 year of related work experience; OR a Bachelor's degree in Computer Science, Engineering (any), Information Technology, or a related field, and 3 years of related work experience.

Of the required experience, must have 1 year of experience in each of the following:
- Providing functionality and reliability support for critical site components by measuring and monitoring availability, latency, and overall system health, including performance tuning and troubleshooting;
- Monitoring system activity and resolving system issues;
- Coordinating and monitoring data services operations, including SLA management and system deployment;
- Analyzing error logs to identify issues and working with service owners to resolve issues, document their origins, and develop future prevention mechanisms; and
- Creating and maintaining clear runbook instructions for services to use for alerts, troubleshooting, and resolution.

Employer: TikTok U.S. Data Security Inc.
Type: Full time, 40 hours/week
Location:Bellevue, WA

Salary Range: $137750 - $237500 per year

To Apply, click the apply button below. Contact lpresumes@tiktokusds.com if you have difficulty submitting resume through the website.

TikTok U.S. Data Security is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok U.S. Data Security, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok U.S. Data Security is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@tiktokusds.com.

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