Edge Network Operations and Automation Engineer - USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The USDS Edge Operations team builds and manages the infrastructure and networks in multiple PoP locations to support TikTok's rapid growth. The goals of the team are to support rapid deployment in new edge locations, efficient and secure management of production infrastructure, and the decommission of infrastructure as we transition to larger facilities and new generations of hardware and architectures..

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Deploy and manage edge and CDN networks
- Develop software to achieve network management automation, intelligence and observability, and to improve network delivery efficiency and stability
- Establish processes and procedures for operations and turn-ups
- Diagnose root causes of network issues, participate in an on-call rotation and be an escalation point for service incidents
- Work with external vendors and ISPs for device and carrier selection, perform testing and verification.
- Optimize the edge network from both performance and cost perspectives, by analyzing data, setting up peering and applying various traffic engineering tools
- Occasional U.S. travel may be requiredMinimum Qualifications
- Proficiency in one or more programming languages such as Go, Python and Shell scripting; Python highly preferred.
- Master’s degree (or Bachelor's degree with 3+ years of experience) in Computer Science, Computing Engineering, or related fields.
- Experience in configuration and maintenance of network devices and NMS systems, or applications such as web servers, load balancers
- Experience developing and understanding network device configuration for at least one vendor (Juniper, Cisco, Arista, Ciena, etc.)
- Experience understanding and mitigating network hardware and topology failures

Preferred qualifications:
- Experience with the Hadoop ecosystem - HDFS, Yarn, Spark, etc.
- Self-driven and capable of working with ambiguity and moving projects from concept to delivery.
- Experience in building solutions with AWS, Google, Azures and other cloud services.
- Experience in networking technologies such TCP/IP, BGP, DNS, etc. in a carrier-grade environment.
- Experience in developing and operating one or more of following systems: OpenStack, Kubernetes, Nginx, ipvs, ELK stack, Hadoop, etc.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.