Senior Salesforce Administrator/Developer

SUPERHUMAN 👉

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE 💜

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT 🚀

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We’re building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE 🌟

We have created the frameworks for how to build product market fit, and redefined the narrative of how to onboard customers successfully. We have shown the world it's possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we're swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As our Senior Salesforce Administrator/Developer, you’ll be the architect and owner of the Salesforce instance at Superhuman. You’ll provide technical guidance and recommendations, build, and implement solutions that meet business needs.

ROLE 👩🏽‍💻👨‍💻

• Perform tasks related to the day-to-day operations of Salesforce including managing user access, sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules and page layouts.
• Maintain and optimize full lifecycle software development using standard configuration, Triggers, Apex Code and VisualForce Pages.
• Work in the Salesforce.com development environment which includes custom objects, workflows, triggers, SOQL & SOSL
• Build Integrations with other systems, including Saas applications from other vendors using REST APIs , Bulk APIs & Metadata APIs
• Manages tasks and projects in a fast-paced operations environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
• Manage the flow of internal requests for new or updated functionality and determine the best solution to implement them.

SOUND LIKE YOU? 🙌

• Experience: 5+ years hands-on experience with Salesforce, building applications using the full set of Salesforce customizations & automation features, including 2+ years designing custom solutions using Triggers, Apex Code and VisualForce Pages. Excellent proficiency in Salesforce's Web Services, APIs, SOQL, SOSL, and Security Model.
• Certifications: Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Platform Developer I.
• Tools of the trade: Deep understanding of Salesforce architecture, processes, products, and best practices. Hands-on experience with all types of SFDC administration/development tasks.
• Highly organized: Solid project management skills with the ability to juggle multiple projects/tasks across various user groups while upholding a high-quality bar.
• Ownership: You are a self-starter, and accept full accountability of your domain, and take initiative to find solutions and focus on what must be done to create success.
• Skilled Collaborator: You excel at cross-functional collaboration and relationship building, and can handle highly complex projects that impact multiple stakeholder groups.
• Growth mindset: You embrace challenges, welcome feedback, and see effort as the path to mastery. You believe that you and others can always learn and grow.
• Grit: You have courage, passion, and the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment, and are agile enough to shift your focus to what is most important for our customers.
• Proactive positivity: You demonstrate care and awareness for how your actions and words make others feel. You find ways to move forward from challenges stronger and happier. You choose to interpret situations positively rather than negatively.
• Location: We're open to you joining us in our San Francisco office, or from a home office anywhere in North America.

BENEFITS 🎁

Taking Care of Your Future 🙏

• Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off 🏝

• Take as much vacation as you like!
• 10 additional company holidays, plus your own Care Day and Winter Break.
• Flexible parental leave.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Allyship education program to help build your best self.

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.